Blake Gross
Apex,NC
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Pizza Delivery Driver
Frankie's Pizza
01.2021 - 01.2022
- Verified orders prior to completing deliveries to avoid customer complaints.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
Sports Coach
All Star Sports
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
Manager
XL Sports World
07.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Education
Bachelor of Communications - Public Relations
East Carolina University
Greenville, NC12-2025
Skills
- Customer service
- Decision-making
- Time management
- Problem-solving
Timeline
Manager
XL Sports World
07.2023 - Current
Pizza Delivery Driver
Frankie's Pizza
01.2021 - 01.2022
Sports Coach
All Star Sports
Bachelor of Communications - Public Relations
East Carolina University
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