Blake Guajardo
Montgomery,TX
Summary
Banking and financial services professional with experience in relationship management, branch operations, and member service. Growth through multiple promotions reflects steady performance, while project work in business questionnaire piloting, new hire experience, and member experience initiatives show support for team development and process improvement.
Overview
1
1
Certification
7
7
years of professional experience
Work History
PARTNER/ SMALL BUSINESS SPECIALIST
TEXAS DOW EMPLOYEES CREDIT UNION
The Woodlands, Texas
02.2022 - Current
- Coordinated branch operations in loan processing, business lending, member follow-ups, branch logs, audits, and retention to enhance branch performance and operational excellence.
- Upheld member experience service standards at each visit, fostering operational consistency and supporting employee development.
- Ensured clear communication and timely follow-up in resolving account inquiries and member concerns.
- Built member relationships across Texas Dow Employees Credit Union service channels and markets.
MAIN LINE TECHNICIAN
FRED HAAS TOYOTA COUNTRY
Houston, Texas
06.2020 - 01.2022
- Diagnose vehicle concerns with careful, detailed inspection and repair analysis.
Carry out repair order instructions and follow approved service procedures.
Identify maintenance opportunities and present scheduled service recommendations.
Perform multipoint inspections to support quality service and vehicle safety.
Maintain clean shop conditions and reliable equipment performance.
Complete online web-based training to stay current on repair methods and standards.
EXPRESS LANE TECHNICIAN
TOMBALL DODGE
Tomball, Texas
02.2020 - 06.2020
- Diagnose vehicle concerns thoroughly and follow repair order requirements.
Identify maintenance opportunities and discuss service recommendations.
Conduct multipoint inspections to support quality repairs.
Maintain clean shop conditions and proper equipment function.
Complete online training modules and ongoing web-based learning.
Education
High School Diploma -
VICTORIA WEST HIGH SCHOOL
Victoria, TX06-2016
BUSINESS ADMINISTARTION - Business Administration And Management
VICTORIA COLLEGE
Victoria, TXSkills
- Time management
- Multitasking
- Effective communication
- Team collaboration
- Results-oriented
- Branch operations
- Audit compliance
- Relationship management
- Business lending
- Loan processing
Certification
- Notary Public
Affiliations
- TDECU Cares
Accomplishments
- Top Performer Award- Q2 & Q3 2026 in Memberships and Loans
- Employee of the Month- March, May, & July
Timeline
PARTNER/ SMALL BUSINESS SPECIALIST
TEXAS DOW EMPLOYEES CREDIT UNION
02.2022 - Current
MAIN LINE TECHNICIAN
FRED HAAS TOYOTA COUNTRY
06.2020 - 01.2022
EXPRESS LANE TECHNICIAN
TOMBALL DODGE
02.2020 - 06.2020
High School Diploma -
VICTORIA WEST HIGH SCHOOL
BUSINESS ADMINISTARTION - Business Administration And Management
VICTORIA COLLEGE