Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blake Houston

Austin,TX

Summary

Dynamic professional with extensive experience in the food service industry, including at Torchy's Tacos. Proven leadership and communication skills, adept at enhancing customer experiences and mentoring youth. Skilled in problem-solving and first aid, consistently delivering exceptional service and improving operational efficiency. Passionate about fostering positive environments and driving team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Torchy's Tacos
Austin, TX
09.2023 - 01.2024
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Utilized customer feedback to suggest improvements in the take-out service process.
  • Utilized POS systems to process payments and maintain accurate sales records.

Take-Out Specialist

Hawkers Asian Street Food
Dallas, TX
03.2022 - 12.2022
  • Coordinated service for food runners and other kitchen staff.
  • Illustrated knowledge of menu and service offerings to educate guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Camp Counselor

Camp Balcones Springs
Marble Falls, TX
05.2021 - 07.2021
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Coordinated and led group activities for campers and counselors.
  • Guided, mentored and counseled adolescents and at-risk youth to help achieve personal and spiritual goals.

Host

North Italia
Austin, TX
09.2020 - 02.2021
  • Helped to plan and execute parties for more than 150 guests, coordinating menus and preparing tables.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Lifeguard

City Of Austin Parks And Recreation Department
Austin, TX
05.2019 - 08.2019
  • Kept watch over swimmers to respond quickly to distress situations.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Collaborated closely with team to identify issues and quickest methods for remediation.

Education

High School Diploma -

Mccallum Fine Arts Academy
Austin, TX
05.2021

Bachelor of Arts - Music Business

Belmont University
Nashville, TN

Skills

  • Leadership
  • Problem solving
  • Conflict resolution
  • Collaboration
  • Team coordination
  • Point-of-sale system operation
  • Communication
  • Multitasking
  • First aid training
  • Creative lesson planning
  • Customer feedback utilization
  • POS system operation

Certification

  • TABC License - 2023
  • Texas Food Handler Certificate- 2023
  • American Red Cross Waterfront Lifeguard/First Aid Certification- 2021
  • American Red Cross CPR/AED Certification- 2021

Timeline

Cashier

Torchy's Tacos
09.2023 - 01.2024

Take-Out Specialist

Hawkers Asian Street Food
03.2022 - 12.2022

Camp Counselor

Camp Balcones Springs
05.2021 - 07.2021

Host

North Italia
09.2020 - 02.2021

Lifeguard

City Of Austin Parks And Recreation Department
05.2019 - 08.2019

High School Diploma -

Mccallum Fine Arts Academy

Bachelor of Arts - Music Business

Belmont University

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