Blake Jeitles
Birdsboro,PA
Summary
Dynamic professional with a strong foundation in guest service and technical skills in cybersecurity and programming. Demonstrates effective problem resolution and team collaboration, ensuring personalized experiences while managing technical tasks efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Informatics Student Worker
Trine University
Angola, Indiana
02.2026 - Current
- Operated Omni One VR treadmill, ensuring optimal user experience.
- Oversaw daily computer operations in VR lab, ensuring seamless user access and functionality.
- Troubleshot technical issues in VR lab and other facilities, resolving problems to maintain operational integrity.
- Conducted VR lab tours, engaging visitors and highlighting key technology and capabilities.
Guest Service Advocate
Target
West Pottsgrove, PA
06.2024 - Current
- Facilitated seamless transactions by assisting guests with purchases, returns, and inquiries.
- Addressed guest concerns with professionalism while ensuring personalized service and efficiency.
- Handled point-of-sale transactions accurately while promoting relevant services and programs.
- Answered guest phone calls to address inquiries and resolve issues promptly.
- Coordinated drive-up and order pickup services by staging and delivering orders to enhance guest experience.
Food Server
Keystone Villa at Douglassville
Douglassville, PA
05.2022 - 08.2024
- Served meals, ensuring attentive service to residents with professionalism and compassion, enhancing overall dining experience.
- Monitored dietary requirements and preferences while upholding cleanliness and safety standards in dining area.
- Built positive relationships with residents and worked with team members to improve daily dining operations.
Education
Bachelor of Science - Cybersecurity
Trine University
Angola, IN05-2029
Skills
- Problem resolution
- Team collaboration
- Public speaking skills
- Microsoft Office applications
- Cybersecurity training
- Network troubleshooting
- Linux administration
- Virtual machine installation
- Python programming
- JavaScript development
- Ethical hacking
- Machine learning
Project Experience
- Capture The Flag Challenges
- HomeLabs setup using VirtualBox for penetration testing practice
- Wireshark to capture network traffic
Languages
Spanish
Limited
English
Native/ Bilingual
Certification
- CompTIA A+ Core 2
Accomplishments
- Presidents List - Trine University
Timeline
Informatics Student Worker
Trine University
02.2026 - Current
Guest Service Advocate
Target
06.2024 - Current
Food Server
Keystone Villa at Douglassville
05.2022 - 08.2024
Bachelor of Science - Cybersecurity
Trine University