Blake Johnson
Fort Wayne,IN
Summary
People-centric leader dedicated to my teams development to help grow them into the leader they want to be. Adaptive and Positive thinking to help motivate and lead teams through hardships and high-stress moments. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
7
7
years of professional experience
Work History
General Manager
Rue21
09.2019 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while developing employees based on their career aspirations.
- Effectively built customer and employee loyalty.
- Executed Visual excellence to help drive sales and create an easy customer shopping experience.
- Developed ASMs into Store Managers
- Worked with my DM to help grow and expand each stores knowledge and procedures to keep us at the top of the company year after year.
Team Leader
Target
08.2018 - 09.2019
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Leader Manager
Gordmans Department Store
10.2017 - 08.2018
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
No Degree - Business Management
Indiana Institute of Technology
Fort Wayne, INHigh School Diploma -
Munford High School
Munford, TN05.2017
Skills
- Leadership and team building
- Problem Resolution
- Team Player
- Efficient multi-tasker
- Training and coaching
- Team Leadership
- Time Management
- Relationship Building
- Employee Scheduling
- Verbal and written communication
- Administrative Skills
- Motivation
Timeline
General Manager
Rue21
09.2019 - Current
Team Leader
Target
08.2018 - 09.2019
Team Leader Manager
Gordmans Department Store
10.2017 - 08.2018
No Degree - Business Management
Indiana Institute of Technology
High School Diploma -
Munford High School