Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Sales Representative Team Leader
San Marcos Firewood Co.
San Marcos, TX
09.2023 - 03.2024
Provided customer service support for incoming calls and emails.
Answered customer inquiries regarding products, services, billing and technical issues.
Resolved customer issues using problem-solving skills.
Conducted follow up calls to ensure customer satisfaction.
Educated customers on product features and benefits.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Researched competitors' products, prices, and sales techniques.
Negotiated pricing contracts with customers to maximize profits.
Food Service Worker
Tre Fratelli
Newtown, PA
01.2021 - 02.2024
Served meals to customers in a friendly and courteous manner.
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Handled customer complaints in a professional manner.
Attended weekly team meetings to review performance goals and objectives.
Restaurant Worker
Wycombe Publick House
Newtown, PA
03.2017 - 08.2021
Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
Communicated with kitchen staff regarding any special orders or requests from guests.
Delivered excellent customer service by being friendly and accommodating guest needs.
Worked in close collaboration with team members to ensure customers received high-quality service.
Landscape Worker
Forsythe Landscaping
Newtown, PA
05.2018 - 09.2018
Provided guidance on how best to maintain a landscape over time.
Coordinated with supervisors regarding project timelines, budgets and supplies needed.
Worked collaboratively with team members in order to complete jobs efficiently and effectively.
Answered customer questions regarding care and general knowledge of landscape.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Education
BBA - Marketing With A Concentration in Competitive Sale
Texas State University
San Marcos, TX
06-2025
Skills
Product Sales
Multi-tasking strength
Relationship Building
Teamwork and Collaboration
Microsoft Proficient in Excel, Word, Powerpoint
Written Communication
Interpersonal Communication
Self Motivation
Professional Demeanor
Event Planning and Mangement
Affiliations
Served as Vice President and other positions in the Delta Tau Delta Fraternity at Texas State University.
Accomplishments
Achieved the Deans List for the 2023 Fall Semester while taking 15 credit hours.