Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
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Blake Koch

San Marcos,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Sales Representative Team Leader

San Marcos Firewood Co.
San Marcos, TX
09.2023 - 03.2024
  • Provided customer service support for incoming calls and emails.
  • Answered customer inquiries regarding products, services, billing and technical issues.
  • Resolved customer issues using problem-solving skills.
  • Conducted follow up calls to ensure customer satisfaction.
  • Educated customers on product features and benefits.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Researched competitors' products, prices, and sales techniques.
  • Negotiated pricing contracts with customers to maximize profits.

Food Service Worker

Tre Fratelli
Newtown, PA
01.2021 - 02.2024
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.

Restaurant Worker

Wycombe Publick House
Newtown, PA
03.2017 - 08.2021
  • Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
  • Communicated with kitchen staff regarding any special orders or requests from guests.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Landscape Worker

Forsythe Landscaping
Newtown, PA
05.2018 - 09.2018
  • Provided guidance on how best to maintain a landscape over time.
  • Coordinated with supervisors regarding project timelines, budgets and supplies needed.
  • Worked collaboratively with team members in order to complete jobs efficiently and effectively.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.

Education

BBA - Marketing With A Concentration in Competitive Sale

Texas State University
San Marcos, TX
06-2025

Skills

  • Product Sales
  • Multi-tasking strength
  • Relationship Building
  • Teamwork and Collaboration
  • Microsoft Proficient in Excel, Word, Powerpoint
  • Written Communication
  • Interpersonal Communication
  • Self Motivation
  • Professional Demeanor
  • Event Planning and Mangement

Affiliations

  • Served as Vice President and other positions in the Delta Tau Delta Fraternity at Texas State University.

Accomplishments

  • Achieved the Deans List for the 2023 Fall Semester while taking 15 credit hours.

Timeline

Sales Representative Team Leader

San Marcos Firewood Co.
09.2023 - 03.2024

Food Service Worker

Tre Fratelli
01.2021 - 02.2024

Landscape Worker

Forsythe Landscaping
05.2018 - 09.2018

Restaurant Worker

Wycombe Publick House
03.2017 - 08.2021

BBA - Marketing With A Concentration in Competitive Sale

Texas State University
Blake Koch