Blake Levesque
Onalaska,WI
Summary
Dynamic Catastrophe Claims Adjuster with strong interpersonal skills and a proven track record in conflict resolution. Expert in evaluating policies and damages, fostering positive outcomes. Recognized for enhancing claims processes through strategic partnerships with body shops, ensuring customer satisfaction and efficient service delivery.
Overview
8
8
years of professional experience
Work History
Client Solutions Advisor
CCC Intelligent Solutions
12.2022 - Current
- Provide value added customer service to dealer and repair facility clients across Wisconsin
- Conduct Customer visits with the goal of opportunity creation to drive revenue growth through the sale of New or Add On products
- 178% increase in territory uptick revenue from 2023 to 2024 (56% ahead of individual target uptick)
Catastrophe Claims Adjuster
Auto-Owners Insurance
04.2021 - 12.2022
- Evaluated insurance policies and analyzed damages to determine coverage.
- Evaluated evidence with ultimate goal of creating positive outcomes.
- Worked with IT to establish phish detection mitigation by instituting external email banners.
Property Damage Adjuster
Progressive Insurance
12.2016 - 10.2021
- Developed and maintained working relationships with dealerships and body shops to assist in prompt claims handling.
- Communicated regularly with territory shops to increase productivity.
- Liaised between car owners and body shops about auto damage and insurance claims.
Education
Bachelor of Science - Marketing
Winona State University
Winona, MnSkills
Property and Catastrophe Claims Handling
Territory and Account Management
Strategic Problem Solving
Conflict Resolution
Claims Investigation and Evaluation
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Team Collaboration and Communication
Timeline
Client Solutions Advisor
CCC Intelligent Solutions
12.2022 - Current
Catastrophe Claims Adjuster
Auto-Owners Insurance
04.2021 - 12.2022
Property Damage Adjuster
Progressive Insurance
12.2016 - 10.2021
Bachelor of Science - Marketing
Winona State University
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