Blake McCarthy
Elmira,NY
Summary
Dynamic professional with experience at Chemung ARC, excelling in client support and behavioral management. Proven ability to enhance customer satisfaction through effective communication and meticulous medication administration. Recognized for strong time management skills and a commitment to maintaining safe environments, ensuring clients achieve their personal goals as well as, Experienced with laying and aligning blocks for various construction projects. Utilizes deep understanding of masonry tools and techniques to ensure structural integrity and aesthetic quality. Track record of working effectively within teams to meet tight deadlines and project specifications.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Chemung ARC
03.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- SCIP certified.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Floor Installer
Southeast Specialty Flooring
06.2022 - 01.2024
- Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
- Performed preventive maintenance on already fitted tiles to guarantee longevity.
- Enhanced customer satisfaction by providing efficient and precise floor installation services.
- Upheld high-quality standards by routinely inspecting installed floors for any imperfections or necessary adjustments.
- Using perfect craftsmanship to make sure the job looks the best of its ability.
- Experienced leadership to do jobs on my own.
- Troubleshot complex installation issues under tight deadlines, ensuring minimal disruption to client schedules.
- Provided comprehensive maintenance advice to customers post-installation, extending the lifespan of their new floors.
- Assisted clients with material selection, offering expert advice on the best options based on their preferences and budget constraints.
Block Mason
Block Brothers LLC
09.2021 - 08.2022
- Enhanced energy efficiency in building designs through the accurate calculation and incorporation of insulation materials during block installation.
- Strengthened team productivity through effective communication of project goals, expectations, and progress updates.
- Increased precision in block placement by utilizing advanced tools such as laser levels and string lines during the installation process.
- Strengthened partnerships with other trade professionals such as electricians, plumbers, and carpenters for seamless integration of services within a single project scope.
- Ensured lasting structural stability with expert knowledge of foundational systems and proper weight distribution for each unique project design.
- Assisted in training new hires on best practices for efficient block laying techniques and quality craftsmanship standards.
- Developed strong relationships with clients by providing exceptional customer service throughout the entire construction process from initial consultation to project completion.
Assistant Manager
Dunkin' Donuts
06.2019 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
No Degree - Biomedical Sciences
Keuka College
Keuka Park, NYNo Degree - Sports Medicine
SUNY Broome Community College
Binghamton, NYNo Degree - Sports Medicine
Corning Community College
Corning, NYHigh School Diploma -
Cuba Rushford
Cuba, NY06-2017
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Behavioral management
- Skill Building
- Heavy Equipment Operations
- People Person
- Well Organized
- Project estimation
- Floor leveling
- Concrete epoxy coating
Certification
- CSP - Certified Safety Professional
Timeline
Direct Support Professional
Chemung ARC
03.2024 - Current
Floor Installer
Southeast Specialty Flooring
06.2022 - 01.2024
Block Mason
Block Brothers LLC
09.2021 - 08.2022
Assistant Manager
Dunkin' Donuts
06.2019 - 09.2021
No Degree - Biomedical Sciences
Keuka College
No Degree - Sports Medicine
SUNY Broome Community College
No Degree - Sports Medicine
Corning Community College
High School Diploma -
Cuba Rushford
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