Blake Mclea
Kingwood,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Janitor
Club Studio
08.2024 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Server
Kingwood Country Club
09.2023 - 04.2024
- Food presentation
- Service Quality
- Order Taking
- Wine pairing
- High-volume dining
- Buffet setup and takedown
- Compliance standards
- Upselling techniques
Host/Hostess
Carrabba's Italian Grill
09.2022 - 03.2023
- Reservations Management
- Team Collaboration
- Server Support
- Takeout order processing
- Professional Appearance
- Menu knowledge
- Detail Oriented
- Front of House Organization
Education
High School Diploma - General Studies
Kingwood High School
Skills
- Customer Retention
- Complaint resolution
- Customer Order Management
- Process Optimization
- Complaint Handling
- Customer Relations
- Good communication skills
Timeline
Janitor
Club Studio
08.2024 - Current
Server
Kingwood Country Club
09.2023 - 04.2024
Host/Hostess
Carrabba's Italian Grill
09.2022 - 03.2023
High School Diploma - General Studies
Kingwood High School