Blake Miller
Dallas,TX
Summary
Dynamic bartender with extensive mixology expertise. Proficient in creating engaging cocktail menus and providing exceptional customer service. Committed to enhancing guest experiences and building strong relationships. Results-driven Bar Manager with expertise in customer service, inventory management, and conflict resolution. Proven ability to enhance guest experiences and optimize staff training for improved operational efficiency.
Overview
9
9
years of professional experience
Work History
Bar Manager
Madria N Massala
Irving, Texas
11.2025 - 06.2026
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Trained and mentored staff on drink preparation and customer service techniques.
- Developed seasonal drink menus, incorporating current trends and customer preferences.
- Maintained inventory levels, ordering supplies to meet bar demands efficiently.
- Enforced health and safety standards, ensuring compliance with local regulations.
- Handled staff scheduling, optimizing shifts for peak service times and coverage.
- Collaborated with kitchen staff to create pairings for food and beverage offerings.
- Resolved customer complaints promptly, enhancing overall guest experience at the bar.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
Server
Yamato Hibachi and Sushi
Tyler, Tx
12.2024 - 10.2025
- Provided excellent customer service to enhance dining experience.
- Took food and drink orders accurately and efficiently.
- Managed table assignments to ensure timely service.
- Collaborated with kitchen staff for seamless food delivery.
- Assisted in training new servers on restaurant procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided attentive service to customers in a fast-paced dining environment.
- Assisted in food preparation and presentation for hibachi and sushi dishes.
- Managed customer orders using POS systems for efficient processing.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Handled customer inquiries and resolved issues promptly during service shifts.
- Trained new servers on menu items and service protocols effectively.
- Promoted daily specials to enhance guest dining experience at the restaurant.
Head Bartender
Emerald Bay Country Club
Tyler, Texas
10.2023 - 11.2024
- Supervised daily bar operations at a premier country club facility.
- Trained and mentored junior bartenders on drink preparation and customer service.
- Created and updated cocktail menus to enhance member experience and satisfaction.
- Ensured compliance with health and safety regulations in beverage service areas.
- Interacted with members to provide personalized service and build strong relationships.
- Collaborated with kitchen staff to create drink pairings for special events.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Server
Hole In The Wall Barbeque
Springfield, OR
11.2022 - 08.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
Head Bartender
Good Times Cafe
Houston, TX
11.2021 - 03.2022
- Handled complaints and disputes from customers to promote customer satisfaction.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Created signature beverages to increase revenue and patron loyalty.
- Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
- Reinvented classic cocktails to complement new menu options.
- Collected and organized daily till totals and tips.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
Bar Manager
JM Bar and Bbq
Houston, TX
04.2021 - 11.2021
- Maintained detailed inventory of bar supplies and stocked work areas.
- Monitored patron alcohol consumption to encourage safety.
- Reorganized bar stations to streamline service flow.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Monitored cash intake to reduce discrepancies.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Restocked beer and liquor regularly and after special events.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
Head Bartender
Lone Star Saloon
Houston, TX
01.2019 - 11.2020
- Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Created signature cocktails to complement seasonal menu changes and drive bar revenue.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Reduced inventory losses by creating new drink menu items to move older products.
Dishwasher and Prep Cook
Rudyards
Houston, TX
04.2019 - 12.2019
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
Server
IHOP
Houston, TX
02.2017 - 03.2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Education
Some College (No Degree) - Journalism
Lee College
Baytown, TXSkills
- Measurement accuracy
- Blending techniques
- Garnish preparation
- Sanitation
- Sharp memory
- Reconciling cash drawers
- Knowledge of spirits
- Proficient in mixology
- Accommodating diverse clientele
- Maintaining glassware stock
- Suggestive selling
- Anticipating guest needs
- Alcohol ordering
- Extensive spirits knowledge
- Customer service
- Order accuracy
- POS operation
- Menu knowledge
- Food safety compliance
- Inventory management
- Beverage pairings
- Staff training
- Sales optimization
- Conflict resolution
- Effective communication
- Team collaboration
Timeline
Bar Manager
Madria N Massala
11.2025 - 06.2026
Server
Yamato Hibachi and Sushi
12.2024 - 10.2025
Head Bartender
Emerald Bay Country Club
10.2023 - 11.2024
Server
Hole In The Wall Barbeque
11.2022 - 08.2023
Head Bartender
Good Times Cafe
11.2021 - 03.2022
Bar Manager
JM Bar and Bbq
04.2021 - 11.2021
Dishwasher and Prep Cook
Rudyards
04.2019 - 12.2019
Head Bartender
Lone Star Saloon
01.2019 - 11.2020
Server
IHOP
02.2017 - 03.2019
Some College (No Degree) - Journalism
Lee College