Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Blake Morris

Greensboro,NC

Summary

Customer-focused professional with experience in technology support, warehouse operations, and food service, seeking an opportunity as an Automotive Sales Consultant at Parks Chevrolet Kernersville. Eager to leverage strong communication skills, customer service experience, and a background in team-oriented environments to drive sales and provide exceptional customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
08.2023 - Current
  • Handled and sorted packages efficiently, ensuring timely delivery.
  • Followed safety regulations to maintain safe work environment.
  • Ensured timely deliveries by loading and unloading trucks with precision and speed.
  • Demonstrated flexibility in shift assignments as needed, working weekends or overtime hours when required for operational support or peak periods.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Technology Program Participant

NPower
01.2023 - 06.2023
  • Participated in a comprehensive technology training program, learning about hardware, software, and technical support.
  • Gathered and translated project requirements and collaboratively worked to define scope and milestones.
  • Collaborated effectively with multidisciplinary teams on various projects leading to better results.
  • Installed and configured software and hardware.
  • Provided basic end-user troubleshooting and desktop support.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Wrote and updated detailed technical documentation for software applications.

Warehouse Associate

UPS
08.2022 - 11.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Kitchen Crew Member

Doner Bros
05.2022 - 06.2022
  • Worked with a diverse team to ensure efficient kitchen operations.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.

Education

High School Diploma -

Franklin High School
06.2021

Skills

  • Customer Service
  • Communication
  • Team Collaboration
  • Problem-Solving
  • Time Management
  • Technical Support
  • Sales Techniques
  • Inventory Management
  • Product Knowledge

Certification

Google IT Support Certification

Additional Information

Valid Driver’s License with a clean driving record., Authorized to work in the USA.

Timeline

Package Handler

FedEx
08.2023 - Current

Technology Program Participant

NPower
01.2023 - 06.2023

Warehouse Associate

UPS
08.2022 - 11.2022

Kitchen Crew Member

Doner Bros
05.2022 - 06.2022

High School Diploma -

Franklin High School
Blake Morris