Summary
Overview
Work History
Education
Skills
Certification
Nevada Life, Accident, and Health Insurance Liscense (pending approval)
Timeline
Generic

Blake Murray

Reno,NV

Summary

Highly meticulous Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Experience with generating and implementing effective business strategies. Self motivated and dedicated to learning, growing, and developing.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Client Service Representative

Northwestern Mutual
05.2024 - Current
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.

Order Selector

Sysco
02.2024 - 05.2024
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
  • Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
  • Ensured proper inventory management through consistent communication with supervisors and warehouse team members.

Warehouse Associate

Lansing Building Products
06.2023 - 12.2023
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Bachelor of Science - Business Management

Montana State University - Billings
Billings, MT
12.2023

Skills

  • Customer Account Management
  • Customer Relationship Management (CRM)
  • Project management abilities
  • Data Management
  • Customer Data Confidentiality
  • Meeting deadlines

Certification

  • Licensed Life, Accident & Health Insurance Producer - Pending approval (exam passed on 8/7/2024)

Nevada Life, Accident, and Health Insurance Liscense (pending approval)

Passed the Nevada State Insurance exam, application for license pending state approval

Timeline

Client Service Representative

Northwestern Mutual
05.2024 - Current

Order Selector

Sysco
02.2024 - 05.2024

Warehouse Associate

Lansing Building Products
06.2023 - 12.2023

Bachelor of Science - Business Management

Montana State University - Billings

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Blake Murray