Blake O'Beirne
Odessa
Summary
Manager with a proven track record, where I doubled departmental profits and enhanced inventory management efficiency. Skilled in customer service and team leadership, I consistently improved customer satisfaction through effective collaboration and hands-on assistance, ensuring timely repairs and maintenance. Proven leader in fast-paced environments, maintaining high standards in product knowledge and operational efficiency. Expertise in sourcing quality parts, building strong vendor relationships, and enhancing customer satisfaction. Skilled in optimizing inventory, analyzing sales trends, and driving revenue growth through effective sales strategies. Committed to contributing to organizational success through strategic planning and continuous improvement.
Overview
8
8
years of professional experience
Work History
Parts Manager
Ducati Tampa Bay / Next Ride LLC
03.2023 - 03.2025
- Doubled profits of my department during tenure.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Parts Associate
Barney's Powersports / Rockstar Powersports
03.2022 - 03.2023
- Organized parts storage and stocked inventory according to established guidelines.
- Adhered to company guidelines for performance and compliance.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Streamlined order processing for faster customer service and reduced wait times.
- Maintained clean and neat parts counter and sales floor.
Delivery Driver
Papa Johns
06.2017 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Associate of Arts - Political Science
St. Petersburg College
St. Petersburg04-2017
Skills
- Customer service
- Inventory management
- Sales promotion
- Team Leadership & Training
- Sales & Upselling
- Product Knowledge
- Data Analysis & Reporting
- Vendor Relations
Timeline
Parts Manager
Ducati Tampa Bay / Next Ride LLC
03.2023 - 03.2025
Parts Associate
Barney's Powersports / Rockstar Powersports
03.2022 - 03.2023
Delivery Driver
Papa Johns
06.2017 - 08.2022
Associate of Arts - Political Science
St. Petersburg College
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