Blake Peterson
Fort Worth,TX
Summary
Seasoned in security and operations management, I excelled at Gotham Security, enhancing client relations and ensuring regulatory compliance. Adept in project management and network administration, my leadership significantly contributed to operational excellence and strategic client partnerships, showcasing my ability to swiftly adapt and drive results in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Owner/Director of Operations
Gotham Security, Inc.
Fort Worth, Texas
03.2021 - Current
- Implemented quality assurance processes to ensure product excellence.
- Ensured compliance with applicable laws and regulations related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Led startup and creation of operational procedures and workflow planning.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed policies and procedures for the organization.
Install Team Manager
ADT/Protection 1 Security
Haltom City, TX
11.2017 - 02.2021
- Manage the Installation workflow for all of Fort Worth and West Texas regions
- This includes supervising 5 employees and on average 10 subcontractors
- Develop and implement policies and procedures that ensures installations are preformed efficiently, and with the upmost regard for customer satisfaction
- Work diligently to meet revenue and recurring budgetary monthly, quarterly and yearly objectives
Tech Supervisor
Central Security Group
Irving, TX
03.2019 - 11.2017
- Responsibilities include: scheduling jobs, Inventory Control, Customer Calls, and providing tech support for the technicians out in the field
Commercial Sales Rep
ASG Security (Protection 1)
Coppell, TX
03.2015 - 03.2016
- Provide multi-level technologies to Commercial locations, maintained above quota monthly and top 10 ranking in Commercial Sales Rep Category throughout the year
- I was one of the ESPN contest winners, as well as President Cup finalist
Technician Supervisor/Trainer/Special Projects
Ener-Tel
San Angelo, TX
08.2011 - 03.2015
- Responsibilities included the following: Provide training for new technicians as well as advanced training for seasoned technicians
- Special Projects in the following: HVAC Controls, Life Safety Systems, Intrusions Alarms, CCTV, Commercial Audio, Home Automation, and Home Theater
Service Manager/Tech Liaison
Texana Security (Parent Company of San Angelo Security)
San Angelo, TX
06.2009 - 08.2011
- Transition from Special Project Technician to Service Manager/Tech Liaison in Houston, TX
- I was responsible for managing all service calls for Southeast TX, as well as traveling for an energy company with jobs in 4 states, as well as an ammunition manufacturer that was Coast to Coast
Special Project Technician
San Angelo Security
San Angelo, TX
04.2006 - 06.2009
- Started in the Industry as a Wire Puller, quickly began assisting in installs for the following: Intrusion Alarms, Fire Alarms, Access Control, CTV, and Home Theater
- From there was promoted to Lead Technician to Service Technician to Special Project Technician
Education
Diploma -
Central High School
05.2006
Skills
- Strong Customer Relations
- Quick Learner
- Team Player
- Self-Starter
- Project Manager
- Special Projects
- Burglary Alarm License
- RAS Fire Alarm License
- Proficient in Network Administration
- Ubiquiti Certified
- CSAA Certified
- Alarmcom Certified Technician
- Fire Alarm Systems
- Intrusion Alarms
- Access Control
- CCTV (IP and Analog)
Accomplishments
- Presidents Circle Award - ADT Commercial
- ESPN Sales Award Winner - ADT Commercial
- Security System Installer of the Year - Fort Worth 2022
Timeline
Owner/Director of Operations
Gotham Security, Inc.
03.2021 - Current
Tech Supervisor
Central Security Group
03.2019 - 11.2017
Install Team Manager
ADT/Protection 1 Security
11.2017 - 02.2021
Commercial Sales Rep
ASG Security (Protection 1)
03.2015 - 03.2016
Technician Supervisor/Trainer/Special Projects
Ener-Tel
08.2011 - 03.2015
Service Manager/Tech Liaison
Texana Security (Parent Company of San Angelo Security)
06.2009 - 08.2011
Special Project Technician
San Angelo Security
04.2006 - 06.2009
Diploma -
Central High School
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