Blake powell
Blue Springs,MO
Summary
Dynamic Trainer Coordinator with a proven track record at Texas Roadhouse, adept at developing impactful training programs that enhance team performance. Skilled in mentoring and customer relations, I effectively implement learning management systems to drive employee engagement and service excellence. Committed to continuous improvement and operational efficiency.
- Hardworking and passionate professional with strong organizational skills, eager to contribute and make an impact. Committed to supporting the team in achieving company goals.(valuable employee)
Skilled Training Specialist highly effective at conducting personal and group training sessions focused on topics such as Commitment to Innovation & Technology, Culture & Core Values and High-Profile Projects all with an enthusiastic personality with a hands-on, creative style. Ready to apply many years experience to a challenging long-term position.
Overview
8
8
years of professional experience
Work History
Trainer Coordinator
Texas Roadhouse Restaurant
10.2021 - Current
- Developed and implemented training programs to enhance team performance and service quality.
- Coordinated onboarding processes for new staff, ensuring consistent knowledge of company standards.
- Delivered ongoing training sessions focused on menu knowledge and customer service excellence.
- Monitored training effectiveness through feedback and assessments, adjusting programs as needed.
- As well good with numbers/math, as well as sales math(further shown below)
Cook Specialist
Texas Roadhouse Restaurant
10.2021 - Current
- Prepared high-quality dishes following established recipes and presentation standards.
- Trained and mentored new kitchen staff on food preparation techniques and safety protocols.
- Managed inventory levels, ensuring timely ordering of ingredients and minimizing waste.
- Collaborated with management to implement new menu items based on seasonal ingredients.
General Laborer
McCownGordon
05.2024 - 08.2024
- Collaborated with team members to streamline workflow and meet project deadlines.
- Assisted in inventory control by tracking materials and reporting discrepancies to management.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Implemented process improvements that enhanced productivity and reduced downtime during operations.
- Coordinated with supervisors to prioritize tasks and allocate resources effectively across projects.
- Inspected products for quality assurance, identifying defects or inconsistencies prior to packaging.
Food Truck Operator
Three Pigs BBQ
02.2019 - 02.2021
- Oversaw daily food truck operations, ensuring compliance with health and safety regulations.
- Developed and implemented efficient food preparation processes to enhance service speed.
- Trained and mentored new staff in food handling procedures and customer service techniques.
- Managed inventory levels, optimizing supply chain processes to reduce waste and costs.
Fast Food Cashier
Sonics Drive In
02.2017 - 02.2019
- Great with numbers/sales and customer interaction
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Managed cash drawer accurately, ensuring proper cash handling procedures were followed.
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MOSkills
- Mentoring
- Training delivery
- Program implementation
- Instructional material creation
- Customer relations
- Facilitate management processes
- Learning management systems
- Employee engagement
- Public speaking
- Collaborative team player
- Technology integration
Accomplishments
- Achieved many quality improvements by applying company rules and my own personal training /physiological techniques to retain and improve a very popular restaurant with accuracy and efficiency.
Languages
Spanish
Limited Working
Timeline
General Laborer
McCownGordon
05.2024 - 08.2024
Trainer Coordinator
Texas Roadhouse Restaurant
10.2021 - Current
Cook Specialist
Texas Roadhouse Restaurant
10.2021 - Current
Food Truck Operator
Three Pigs BBQ
02.2019 - 02.2021
Fast Food Cashier
Sonics Drive In
02.2017 - 02.2019
High School Diploma -
Lee's Summit North High School
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