Hard-working entrepreneur with a strong passion for problem-solving and working with data. I aim to hone my skills while improving the company I work for.
Overview
6
6
years of professional experience
Work History
Business and Operations Analyst
Tennibot
07.2022 - Current
Worked directly with the CEO to help strategize, run operations, and raise money from Investors.
Constructed financial projections, reports, and budgets.
Managed end-to-end ad campaigns on Google & Meta, from strategy and budgeting to execution, monitoring, and performance optimization to ensure high ROI and customer acquisition.
Helped manage company CRM to improve lead tracking, customer engagement, and sales workflows.
Gathered and analyzed market trends, competitor performance, and customer behavior to guide product development, and company strategy.
CO-OWNER/FOUNDER
Midnite Match
04.2021 - 08.2022
Glow-in-the-dark sporting events company specializing in unique tennis and pickleball parties.
Formulated company vision and oversaw consistent service improvement.
Handled marketing, customer service, and maintained positive relationships with clubs and customers throughout San Diego.
Directed a team in setting up equipment and running events.
Managed finances, purchasing, and operational decisions.
SALES ASSOCIATE & INVENTORY SPECIALIST
Staples
04.2019 - 07.2021
Provided outstanding customer service experience through listening to customers needs and problems and providing tailored solutions and product recommendations
Exceeded store expectations for protection plan sales on high ticket items such as furniture, printers and computers.