Blake Reynolds
Orem,UT
Summary
Efficient administrative professional with 2 years of experience. Productive and attentive with a passion for resolving discrepancies through attention to detail and creative problem-solving. Enthusiastic about furthering company values through impeccable work ethic and drive.
Overview
3
3
years of professional experience
Work History
Production Inventory Invoicing Specialist
Alliance Fence and Supply
08.2024 - Current
- Audit weekly WIP and Invoicing Board to maintain accurate record-keeping
- Perform daily quality checks on documentation to verify the accuracy of information and pricing
- Process an average of 70 invoices daily, ensuring timely data entry into the company software system
- Communicate with customers to inform them of order readiness for pick-up
- Provide assistance and direction for customer inquiries via phone calls, enhancing customer service
Chinese Translator and Interpreter
Alliance Fence and Supply
03.2022 - Current
- Provide precise interpretation and translation services for verbal and written communications between English and Chinese, ensuring clarity in discussions regarding products and production requirements
- Translate email correspondence with Chinese vendors to maintain effective and accurate communication channels
- Foster positive vendor relations by delivering culturally informed interpretation, bridging language and cultural gaps
Scheduling Specialist
Alliance Fence and Supply
03.2024 - 07.2024
- Oversaw the processing of weekly orders, maintaining accuracy and adherence to schedules
- Coordinated task prioritization and deadline management for a 20-person team to enhance shop productivity
- Conducted daily quality checks on paperwork, ensuring proper documentation before submission to the invoicing department
Sales Order Entry and Customer Service
Alliance Fence and Supply
06.2023 - 02.2024
- Processed a high volume of email orders, ensuring accurate recording of customer information for seamless transactions
- Handled incoming calls efficiently, providing prompt and courteous responses to customer service inquiries
- Maintained professionalism under pressure, contributing to a customer-focused environment and positive service experience
Account Manager
Alliance Fence and Supply
03.2022 - 05.2023
- Identified and assessed customer needs, delivering tailored solutions that achieved full satisfaction and resolved complaints through effective problem-solving
- Managed customer accounts, ensuring timely payment postings and maintaining accurate daily transaction records
- Collaborated with collections teams and negotiated payment agreements, resulting in prompt resolution of overdue accounts and enhanced accuracy of account records and invoice processing
Asian Initiative Intern
Utah Valley University
08.2021 - 07.2022
- Developed an internship program focused on enhancing awareness of Asian and Asian American cultures, facilitating educational campaigns to promote identity appreciation
- Managed social media platforms, creating and curating content that showcased the diversity of Asian cultures and traditions
- Orchestrated events tied to Asian holidays that encouraged cultural exchange and understanding, while also establishing collaborative relationships with counterpart programs at other institutions
Education
Bachelor of Arts - University Studies
Utah Valley University
05-2022
Skills
Accounts Receivable
Customer Communication
Invoice Processing
Accuracy and Precision
Auditing
Customer Service
Deadline-oriented
Data Entry
Account Management
Accomplishments
Employee of the month (March 2024)
Timeline
Production Inventory Invoicing Specialist
Alliance Fence and Supply
08.2024 - Current
Scheduling Specialist
Alliance Fence and Supply
03.2024 - 07.2024
Sales Order Entry and Customer Service
Alliance Fence and Supply
06.2023 - 02.2024
Chinese Translator and Interpreter
Alliance Fence and Supply
03.2022 - Current
Account Manager
Alliance Fence and Supply
03.2022 - 05.2023
Asian Initiative Intern
Utah Valley University
08.2021 - 07.2022
Bachelor of Arts - University Studies
Utah Valley University
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