Blake Shelley
Austin
Summary
Adept at multitasking and crafting high-quality cocktails, I boosted customer satisfaction at The Capital Grille through exceptional service and teamwork. My experience spans bartending serving and electrical work, highlighting my versatility in customer service and technical skills. Proven ability to train staff and increase sales, I bring a dynamic and engaging personality to every role.
Overview
6
6
years of professional experience
Work History
Bartender
Elevation Resort
12.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/server
The Capital Grille
08.2022 - 12.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Server/Bartender
Carve American Grille
02.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Electrician
Lighting Electric
06.2019 - 02.2021
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Education
High School Diploma -
Scurry Rosser High School
Scurry, TX08-2008
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Patience and tolerance
- Suggestive selling
- Team training and development
- Beverage preparation
- Beer and wine recommendations
- Craft cocktail preparation
Timeline
Bartender
Elevation Resort
12.2024 - Current
Bartender/server
The Capital Grille
08.2022 - 12.2024
Server/Bartender
Carve American Grille
02.2021 - 08.2022
Electrician
Lighting Electric
06.2019 - 02.2021
High School Diploma -
Scurry Rosser High School
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