Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Smith

Bryant,AR

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

Work History

Phlebotomist

Natural State Laboratories
01 2023 - 01 2024
  • Collected blood samples from different nursing homes all over the State of Arkansas
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Reviewed patient records for accuracy and completeness.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Covid Testing Clinic Manager

Natural State Laboratories
08 2021 - 12 2022
  • Monitored, coached, and supervised team of over 20 employees in 2022.
  • Inspected cleanliness of common areas and offices.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Maintained medical records and ensured HIPPA compliance for 200-500 patients daily.
  • Oversaw all daily office operations and equipment maintenance
  • Inspected cleanliness of common areas and offices
  • Assumed responsibility for personnel deployed to work site
  • Resolved issues between employees and customers using company policies

Customer Service Representative- Plumbing

Lowes
02 2020 - 12 2020
  • Helped assist customers with their plumbing needs
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Plumbing Apprentice

Prestige Plumbing
05 2019 - 07 2019
  • Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
  • Safely handled tools and equipment in large-scale projects.
  • Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.

Education

Bryant High School
05.2018

Skills

  • OSHA Compliance
  • Staff Management
  • Project Management
  • First Aid and CPR
  • Customer Service
  • Product Knowledge

Timeline

Phlebotomist

Natural State Laboratories
01 2023 - 01 2024

Covid Testing Clinic Manager

Natural State Laboratories
08 2021 - 12 2022

Customer Service Representative- Plumbing

Lowes
02 2020 - 12 2020

Plumbing Apprentice

Prestige Plumbing
05 2019 - 07 2019

Bryant High School

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Blake Smith