Blake Thompson
Austin,TX
Summary
Accomplished Operations Manager with a proven track record at Spectrum News 1 Texas, enhancing operational efficiency and employee performance. Expert in problem-solving and team leadership, demonstrated through innovative solutions and fostering professional growth. Achieved significant improvements in performance outcomes and operational processes by implementing agile methodologies and streamlining workflows.
Overview
24
24
years of professional experience
Work History
Operations Manager
Spectrum News 1 Texas
05.2020 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
Operations Supervisor
Spectrum News
03.2016 - 04.2020
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Completed bi-weekly payroll for [Number] employees.
Senior Technical Director
Time Warner Cable News
01.2013 - 02.2016
- Mentored junior team members, fostering professional growth and skill development.
- Improved project efficiency by streamlining workflows and implementing agile methodologies.
- Implemented innovative technologies to enhance product performance and user experience.
- Streamlined code reviews, promoting best practices in software development across the organization.
Lead Technical Director
YNN Austin
01.2010 - 12.2012
- Evaluated emerging technologies for potential integration into existing systems or future projects.
- Collaborated with cross-functional teams to efficiently complete large-scale projects on time and within budget constraints.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Developed innovative solutions to complex technical problems, resulting in improved system performance.
Technical Director
News 8 Austin
01.2005 - 12.2009
- Evaluated emerging technologies for potential integration into existing systems or future projects.
- Collaborated with cross-functional teams to efficiently complete large-scale projects on time and within budget constraints.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Developed innovative solutions to complex technical problems, resulting in improved system performance.
TD/Audio/Master Control Operator
News 8 Austin
01.2003 - 12.2004
- Demonstrated a strong commitment to upholding all company policies, procedures, and values while performing daily tasks related to the role of Master Control Operator within the framework established by station management during regular meetings held periodically throughout each fiscal quarter period.
- Ensured seamless program transitions by executing proper on-air switching techniques.
- Ran commercials during newscasts, sports programs and network shows.
- Streamlined communication between departments, facilitating smooth daily operations in the master control room.
Audio/Master Control Operator
News 8 Austin
09.2000 - 12.2002
- Guaranteed continuous network feed availability through proactive management of satellite downlinks, fiber circuits, microwave links, or other sources as required for distribution purposes throughout assigned shifts or rotations periods within the calendar year schedule provided annually upon hire date approval by station management personnel contacts.
- Played a crucial role in emergency reporting situations through quick response times and efficient coordination with news teams.
- Monitored channels for compliance with federal regulations and strict company rules.
- Ensured seamless program transitions by executing proper on-air switching techniques.
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
Timeline
Operations Manager
Spectrum News 1 Texas
05.2020 - 03.2024
Operations Supervisor
Spectrum News
03.2016 - 04.2020
Senior Technical Director
Time Warner Cable News
01.2013 - 02.2016
Lead Technical Director
YNN Austin
01.2010 - 12.2012
Technical Director
News 8 Austin
01.2005 - 12.2009
TD/Audio/Master Control Operator
News 8 Austin
01.2003 - 12.2004
Audio/Master Control Operator
News 8 Austin
09.2000 - 12.2002
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