Exercise Science
Blake Varela
Frostburg,MD
Summary
Proficient customer-oriented team member highly effective at maximizing productivity through improving team efficiency and key processes. Prepared to apply several years of customer service and on-site training experience in numerous fields to achieve excellence.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Dental Radiation Technologist
Dental Care of Waldorf
Waldorf, MD
01.2023 - 07.2024
- Maintained an organized filing system of paper documents and electronic files.
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations, while maintaining a neat and organized environment throughout the office.
- Performed and developed radiographs while participating in continuing education programs related to advances in radiation technology.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Maintenance Apprentice
Wright Mechanical Services
Waldorf, MD
06.2022 - 01.2023
- Inspected facilities for safety hazards and reported any findings to supervisor.
- Performed preventative maintenance on equipment and machinery.
- Collaborated with team members on complex repair projects requiring multiple people for completion.
- Provided exceptional customer service to ensure customer satisfaction.
Cashier/Cook Shift Leader
Bert's 50's Diner
Mechanicsville, MD
2020.11 - 2022.06
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Legacy Farms
Waldorf, MD
11.2019 - 05.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Cashier/Cook
Dairy Queen Grill & Chill
Mechanicsville, MD
03.2019 - 10.2019
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Chopticon High School
Morganza, MD06-2021
Bachelor of Science - Biology - Currently Enrolled
Frostburg State University
Frostburg, MDSkills
- Equipment management
- Inventory Coordination
- Appointment Scheduling
- Critical Thinking
- Complaint Handling
- Patient Relations
- HIPAA Compliance
- Infection Control
- Medical Terminology
- Interpersonal Communication
- Emotional Intelligence
- Clerical Support
- Training and mentoring
- Relationship Building
Affiliations
- Scientific/Dental Research
- Volunteer Positions
Certification
- Active Dental Radiation Technologist - Maryland State Board of Dental Examiners
- Bloodborne Pathogens/Sharps Safety for Healthcare Professionals Certification
References
References available upon request.
Interests
Scientific Research
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