Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Blake E. Wurm

Charlestown,IN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience
8
8
years of post-secondary education

Work History

Building Supplies - Acting Department Manager

Menards
06.2020 - Current
  • Acting Department Manager
  • Operate building product software while working with customers to design their home project(s).
  • Create building packages for customers
  • Established Menards trainer of new employees in my department
  • Increased Building Supply sales by 12% each year.
  • Assist in other departments as necessary
  • Inventory

Volunteer

St. John Paul II Catholic Church
01.2012 - Current
  • Assisted with special events and programs for over 13 years.
  • Supported engaging, fun, and smooth-running events.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Machine Operator, Laser Jet Operator, Assembler

ERL, Inc
05.2019 - 08.2019
  • Rotating position
  • Set up machines to start production cycles and controlled machine settings.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • improved machined output by 20%.
  • Maintained equipment performance by lubricating and cleaning components.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Operated machining equipment safely with team of operators.
  • Assembled commercial marine products
  • Assembled railroad car products and increased output by 25%.

Gardening Center Sales Associate

Lowe’s
05.2018 - 08.2018
  • Garden Center Customer Service and Stocker
  • Maintained effective team member communication.
  • Helped customers locate desired items and loaded purchased items to their vehicles. On average, helped about 30-40 customers a day.
  • Stocked received items on shelves and displays.
  • Performed inventory control
  • Delivered and set up appliances as necessary

Volunteer

Our Lady Of Providence Jr./Sr. High School
02.2014 - 05.2017
  • Baseball Field Maintenance
  • Painted, mowed outfield, weedeated fence line
  • Cleaned up grounds

Volunteer

Exit O
09.2015 - 04.2017
  • Made sandwiches and packed up about 50 meals for homeless people each visit.
  • Distributed meal packages to homeless people.

Volunteer

Speed Church Food Pantry
05.2014 - 04.2016
  • Assisted in collecting non-perishable food items from donors.
  • Assisted less fortunate people with food for their families.
  • Sorted and stocked items to keep items organized.

Education

Bachelor of Arts - Communications, Psychology

University of Louisville
Louisville, KY
08.2017 - 12.2021

High School Diploma -

Our Lady of Providence High School
Clarksville, IN
08.2013 - 05.2017

Skills

Creative and factual writing skillsundefined

Accomplishments

  • 2014 - 2017 Received several Academic and Athletic Awards in High Shcool
  • 2022 & 2023 - Menards Employee of the Month

Timeline

Building Supplies - Acting Department Manager

Menards
06.2020 - Current

Machine Operator, Laser Jet Operator, Assembler

ERL, Inc
05.2019 - 08.2019

Gardening Center Sales Associate

Lowe’s
05.2018 - 08.2018

Bachelor of Arts - Communications, Psychology

University of Louisville
08.2017 - 12.2021

Volunteer

Exit O
09.2015 - 04.2017

Volunteer

Speed Church Food Pantry
05.2014 - 04.2016

Volunteer

Our Lady Of Providence Jr./Sr. High School
02.2014 - 05.2017

High School Diploma -

Our Lady of Providence High School
08.2013 - 05.2017

Volunteer

St. John Paul II Catholic Church
01.2012 - Current

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Blake E. Wurm