Blakely Boryczewski
Waxhaw,NC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pool/ Cabana Manager
Pine Lake Country Club
2024.05 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
Server
Pine Lake Country Club
2019.03 - 2024.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Exercise Science
Wingate University
Wingate, NC05.2024
Skills
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Teamwork and Collaboration
- Computer Skills
- Decision-Making
Certification
- Certified in Basic Life Support- June 2024
- Certified in First Aid- CPR and AED- December 2023
- Certified Medication Technician- July 2024
- Certified Diabetes Educator- May 2024
Timeline
Pool/ Cabana Manager
Pine Lake Country Club
2024.05 - Current
Server
Pine Lake Country Club
2019.03 - 2024.04
Bachelor of Science - Exercise Science
Wingate University
- Certified in Basic Life Support- June 2024
- Certified in First Aid- CPR and AED- December 2023
- Certified Medication Technician- July 2024
- Certified Diabetes Educator- May 2024
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