Blakely McMurray
Dynamic manager with a strong background in customer service and team leadership. Proven ability to develop operational workflows, mentor staff, and enhance communication, driving team performance and ensuring client satisfaction.
Work History
Manager
2 Years 3 Months- Developed and implemented operational workflows to enhance team performance and productivity.
- Streamlined processes to improve efficiency in daily operations and reduce bottlenecks.
- Mentored junior staff, fostering skill development and enhancing team collaboration.
- Supervise the safety and well-being of dogs of various breeds and temperaments.
- Monitor behavior and recognize signs of illness or stress.
- Communicate effectively with coworkers and pet owners.
- Maintain a clean and safe environment while managing multiple responsibilities.
Pet Sitter
3 Years 3 Months- Provided exceptional care to diverse pets, ensuring their safety and well-being.
- Developed tailored exercise routines to meet individual pet needs and preferences.
- Managed pet feeding schedules, adhering to specific dietary requirements for optimal health.
- Communicated effectively with pet owners, offering updates on their pets' activities and behavior.
Babysitter
3 Years 3 Months- Supervised children's activities, ensuring safe and engaging environments.
- Developed individualized care plans to meet specific needs of each child.
- Communicated effectively with parents regarding children's progress and concerns.
- Implemented educational games to promote cognitive and social development.
Cashier
1 Year 11 Months- Processed customer transactions efficiently using POS system
- Maintained accurate cash drawer through diligent reconciliation
- Provided exceptional customer service, resolving inquiries and issues promptly
- Assisted in merchandising and inventory management, enhancing store presentation
- Trained new cashiers on operational procedures and customer engagement techniques
Education
Bachelor of Science - Exercise Science
- Dean's List (fall 2024, spring 2025, fall 2025, spring 2026)
- 3.812 GPA
- Extracurricular Activities: ( Women's Junior varsity soccer team)
- Appalachian Ministries club Member
- Alpha Lambda Delta club Member
- Pre-Occupational Therapy Club Member
Skills
Certification
- PTTA- Physical Therapy Technician/Aide certified
- CPR- Cardiopulmonary Resuscitation certified
- OSHA10- Occupational Safety and Heath Administration certified
- Soft Skills AHA certified
Timeline
Manager
Pet Sitter
Babysitter
Cashier
University of The Cumberlands
Obervation Experience
Anchor Brace and Limb—15 hours
Observed care for pediatric, adult, and geriatric patients with orthopedic injuries, amputations, neurological disorders, and mobility limitations requiring orthotic and prosthetic intervention.
Watauga Orthopedics - 40 hours
Observed care for patients with orthopedic injuries, post-operative conditions, sports injuries, arthritis, fractures, and other musculoskeletal disorders across a variety of age groups.
Encompass Health Rehabilitation Hospital- 40 hours
Observed occupational therapy services for patients recovering from stroke, brain and spinal cord injuries, orthopedic surgeries, amputations, neurological disorders, and other conditions requiring intensive inpatient rehabilitation. Mostly geriatrics/middle aged.
Ballad Health Outpatient Pediatrics at Indian Path Community Hospital- 42 hours - present
Observed occupational therapists and speech-language pathologists providing outpatient rehabilitation to pediatric patients with developmental delays, autism spectrum disorder, cerebral palsy, sensory processing disorders, neurological conditions, and motor skill deficits.