Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Blanca Alvarado

Mark,IL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
years of professional experience

Work History

JenCare Senior Medical Center

Referral Manager
02.2016 - Current

Job overview

Managed and motivated employees to be productive and engaged in work.

  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.

Walgreens

Pharmacy tech
08.2014 - 02.2016

Job overview

  • Filling prescriptions, verifying with provider for signature, calling patient for pick up ready meds, checking inventory once a month, placing and receiving orders
  • Insurance claims
  • Medication Coverage
  • Calling PCP office for refills and medication verification
  • Core Qualifications
  • Medical Research
  • Physician Management
  • Training Development
  • Process improvement
  • Patient relations
  • Service delivery

Education

Purdue Global University

Bachelor of Science from Business Administration
2023

Everest Community College
Merrionette Park, IL

License and certified Pharm. Tech
2015

Skills

  • Over 10 years of Customer service
  • Communication
  • Ability to handle high call volume
  • Knowledge of medical terminology
  • MS office, Word, Excel, and Power Point
  • Experience with Team Management, Referral processing, Insurance authorization/verification, Bilingual
  • Configuration and Management
  • Budgeting and Cost Control

Languages

Spanish
Native or Bilingual

Timeline

Referral Manager

JenCare Senior Medical Center
02.2016 - Current

Pharmacy tech

Walgreens
08.2014 - 02.2016

Purdue Global University

Bachelor of Science from Business Administration

Everest Community College

License and certified Pharm. Tech
Blanca Alvarado