Blanca Arzola
Thornton,CO
Summary
Dynamic leader with a proven track record at Medrano Services and in retail management with AT&T and Verizon Wireless. Excelled in training staff, surpassing client expectations, and driving sales through innovative strategies. Skilled in stress tolerance and organizational abilities, adept at fostering customer satisfaction and team cohesion.
Overview
8
8
years of professional experience
Work History
Head House Cleaner
Medrano Services
06.2021 - Current
- Trained new staff members on proper cleaning techniques, ensuring consistent quality across all projects.
- Consistently exceeded client expectations through diligent work ethic and dedication to providing top-notch service.
- Developed customized cleaning plans for clients with specific requirements or preferences.
- Cultivated strong professional relationships with clients by communicating clearly about their needs and preferences regarding cleaning services.
Store Manager
AT&T
01.2019 - 01.2021
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Store Manager
Verizon Wireless
01.2017 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
CNA - Care Giver
Ann Rose CNA Nursing School
Westminster, CO12.2024
Skills
- Stress tolerance
- Work prioritization
- Customer service
- Strong organizational skills
- Reliability and punctuality
- Energy and stamina
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
- Documented and resolved Issue which led to Results.
Languages
Spanish
Native or Bilingual
Timeline
Head House Cleaner
Medrano Services
06.2021 - Current
Store Manager
AT&T
01.2019 - 01.2021
Store Manager
Verizon Wireless
01.2017 - 01.2019
CNA - Care Giver
Ann Rose CNA Nursing School
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