Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Blanca Fidelina Charles

Houston,Texas
Blanca Fidelina Charles

Summary

Educated and versatile professional with years of experience in customer service. Diverse skills with a strong foundation in client relations alongside proven abilities in data analysis. Consistently delivering high-quality results across diverse projects and teams.

Overview

15
years of professional experience

Work History

Katy Police Department

Police Officer
08.2022 - 11.2024

Job overview

  • Respond to emergency calls, including domestic disturbances, minors, criminal offenses, providing timely response to victims while ensuring public safety
  • Established and maintained positive relationships with the Katy community, local businesses, and civic organizations through regular engagement activities
  • Daily tasks and operations of assigned district
  • Documented and reported population influx during state of emergency i.e Hurricane Beryl
  • Implemented community policing strategies to influence a reduction in crime within the hub of three counties: Harris County, Fort Bend County, and Waller County
  • Launched and operated the Katy Police Department unmanned aircraft system (UAS) during manhunts and/or high-risk criminal apprehension
  • Assisted and supported Katy CID in arrest and search warrants and undercover operations
  • Answered emergency calls for help from citizens and business owners.
  • Participated in several Special Traffic Enforcement Program (S.T.E.P) such as: Click it or Ticket, Impaired Driving Mobilization, and Operation Slowdown
  • Attended public relations events as the key speaker for various topics
  • Investigated and reported crimes, accidents, offenses, and damage to property.

ManhattanLife

Executive Administrative Analyst
01.2021 - 02.2022

Job overview

  • Generated and presented comparison data reports comprised from competitor’s performances
  • Maintained the organizational chart overseeing over seven subcompanies under the main brand
  • Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
  • Completed a variety of administrative tasks including, but not limited to, managing an extremely active calendar of appointments, composing and preparing correspondence, memos, reports, presentations on various topics, and maintained confidential material
  • Created complex spreadsheets and documents for both in house and external partnered companies
  • Assisted data entry and managing appropriate database integrity
  • Act as liaison between the executives and internal departments, ensuring clear and consistent communication
  • Coordinate with external contacts such as vendors, regulators, and business partners to ensure information requests are completed timely and accurately

United States Marine Corps

Corporal of Marines
05.2010 - 02.2014

Job overview

  • Managed over $200,00 in funds for Battalion’s Fiscal Year budget avoiding any surplus
  • Maintained 100% accountability of all assigned government equipment
  • Trained Marines in the Global Combat Support System (G.C.S.S.) a logistics system used for material replenishment
  • Maintained constant dedication in coordinating a demanding shipping schedule of military equipment
  • Assisted with inventory management solutions of military gear and IT equipment
  • Identified and resolved equipment shortages; tracked personnel and company supplies
  • Resolved logistical issues encountered in loading and delivering shipments
  • Facilitated successful internal audits by providing thorough documentation and auditor meetings
  • Prepared daily and weekly purchasing reports and summarized account data for account management
  • Non-commissioned officer servings as first line supervisor to approximately 25 junior Marines; prepared evaluations on peers and subordinates
  • Maintained annual training (Firearm qualifications, swim qual, physical fitness readiness test, and gas chamber) up to date
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

Department of Transportation- Federal Aviation

from Remote Pilot of Small Unmanned Aircraft System
03-2024

University of Houston-Downtown
Houston, TX

Bachelor of Applied Arts And Science from Applied Administration
01-2020

Houston Community College
Houston, TX

Associate of Applied Science from Logistics And Supply Chain Management
01-2018

Skills

  • Emergency planning
  • Surveillance and covert operations
  • Problem-solving abilities
  • Interpersonal skills
  • Trend analysis
  • Performance improvement
  • Risk assessment
  • Process enhancement
  • Preliminary conclusions and recommendations

Languages

Spanish
Native or Bilingual

Timeline

Police Officer

Katy Police Department
08.2022 - 11.2024

Executive Administrative Analyst

ManhattanLife
01.2021 - 02.2022

Corporal of Marines

United States Marine Corps
05.2010 - 02.2014

Department of Transportation- Federal Aviation

from Remote Pilot of Small Unmanned Aircraft System

University of Houston-Downtown

Bachelor of Applied Arts And Science from Applied Administration

Houston Community College

Associate of Applied Science from Logistics And Supply Chain Management
Blanca Fidelina Charles