Identify opportunities for member engagement based on social drivers of health and document findings in internal case management systems.
Coordinate and refer members to behavioral health, ABA, psychiatry, therapy, and community resources to address gaps in care, and reduce barriers to services.
Actively engage and build rapport with members and family support systems, delivering culturally competent coaching in both English and Spanish.
Partner with healthcare providers, referral agencies, and internal care teams to ensure continuity of care, including support for high-risk cases.
Identify gaps in care and develop service plans to support members in navigating the healthcare and social service systems.
Participate in interdisciplinary team meetings, case reviews, and community engagement initiatives to support member outreach and promote integrated care.
Assist with new staff training and quality assurance processes.
Health Educator
Anthem Inc.
11.2021 - 09.2023
Provide information to members eligible for disease management and medication alert programs.
Collaborate with transitions of care teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
Coach team members on performance improvement strategies and assist with new staff training and quality assurance processes.
Nutritionist and Health Educator
Family Health Centers of San Diego
02.2012 - 05.2020
Provided prenatal nutrition education during pregnancy and postpartum.
Delivered lactation education and support during pregnancy and postpartum.
Conducted nutrition assessments and counseling for chronic disease and lifestyle management.
Nutritionist and Health Educator
Vista Community Clinic
02.2011 - 01.2012
Coordinated and delivered health/nutrition education classes in English and Spanish.
Provided case management and prenatal education to individuals and groups of prenatal patients.
Assisted in planning, developing, and implementing program strategies.
Temporary Research Assistant
SDSU Research Foundation / El Valor de Nuestra Salud
08.2010 - 12.2010
Developed and prepared project materials for assessment, intervention, and evaluation.
Conducted interviews and store assessments throughout San Diego County.
Processed and entered data for evaluations and maintained educational materials.
Education
Professional Certificate - Project Management
San Diego State University
CA, USA
05-2026
Master of Public Health -
Grand Canyon University
09.2023
Care Transitions Intervention Certified -
CTI
10.2022
Certified Lactation Educator -
01.2013
Bachelor of Science - Food and Nutrition
San Diego State University
CA, USA
12.2010
Didactic Program in Dietetics (DPD) -
10.2010
Skills
Bilingual: Fluent in English and Spanish
Proficient in Microsoft Office
Proficient in PowerPoint
Proficient in Excel
Strong ability to multi-task
Ability to work independently
Ability to work collaboratively
Timeline
Health Educator
Anthem Inc.
11.2021 - 09.2023
Wellness Coach
Elevance Health
09.2021 - Current
Nutritionist and Health Educator
Family Health Centers of San Diego
02.2012 - 05.2020
Nutritionist and Health Educator
Vista Community Clinic
02.2011 - 01.2012
Temporary Research Assistant
SDSU Research Foundation / El Valor de Nuestra Salud