Blanca Gonzalez
San Jose,CA
Summary
Dynamic and dedicated server with a proven track record at Scramblez Restaurant, excelling in customer service and efficient order processing. Bilingual in English and Spanish, I create memorable experiences while collaborating effectively with team members. Committed to maintaining high standards of cleanliness and organization, I thrive in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Restaurant-server
Scramblez Restaurant
01.2019 - 09.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Assisted in menu knowledge, helping guests select food and beverage options.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food service and order accuracy.
- Processed payments efficiently, handling cash and card transactions with precision.
- Adapted quickly to changing priorities during busy service periods, maintaining composure under pressure.
- Engaged with guests to build rapport, fostering a welcoming atmosphere in the restaurant.
Server
Fratello's Ristorante
09.2019 - 02.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline communication and improve service speed.
- Provide detailed knowledge or the menu specials and beverages.
- Assume 100% responsibility for quality guest experience
- Maintain clean and organized service areas thought the shift.
Education
Secretary in Comercial Areas -
Colegio Guadalupe Victoria
Morelia Mich. Mexico07-1992
Skills
- Creating memorable experiences
- Efficient order processing
- Effective organization
- Customer service
- Bilingual communication in English and Spanish
- Coordinating duties as a waitress, bartender, and hostess
- Effective team collaboration
- Availability to work weekends and holidays
Timeline
Server
Fratello's Ristorante
09.2019 - 02.2022
Restaurant-server
Scramblez Restaurant
01.2019 - 09.2025
Secretary in Comercial Areas -
Colegio Guadalupe Victoria