Blanca Hernandez
El Paso,TX
Overview
4
4
years of professional experience
Work History
Sales Lead Manager
LOFT
04.2022 - Current
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintain consistent applications of credit cards in the store
Sales Associate
LOFT
05.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed efficient cash register operations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Director of Operations
Intelligent Solutions
05.2020 - 04.2021
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Assisted in recruiting and hiring employees.
- Managed employee payroll.
Education
BBA - Marketing With Minor in International Business
The University of Texas At El Paso
El Paso, TX05.2025
Skills
- Marketing and Sales
- Bilingual: Spanish/English
- Interpersonal Communication
- Customer Service
- Team Leadership
- Fashion Styling
- Microsoft Word, Power Point, Excel
- Client Relationship Management
Volunteer Activities
Women in Bussines Association
- Attend weekly meetings hosted by different speakers from companies
- Participate in fundraisers towards the Breast Cancer Awareness Foundation
Timeline
Sales Lead Manager
LOFT
04.2022 - Current
Sales Associate
LOFT
05.2021 - 04.2022
Director of Operations
Intelligent Solutions
05.2020 - 04.2021
BBA - Marketing With Minor in International Business
The University of Texas At El Paso