Overview

Work History

Education

Skills

Volunteer Activities

Timeline

Blanca Hernandez

El Paso,TX

Overview

4

4

years of professional experience

Work History

Sales Lead Manager

LOFT

04.2022 - Current

Coached employees in successful selling methods and encouraged cross-selling for additional products and services
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Maintain consistent applications of credit cards in the store

Sales Associate

LOFT

05.2021 - 04.2022

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Managed efficient cash register operations.
Provided positive first impressions to welcome existing, new, and potential customers.

Director of Operations

Intelligent Solutions

05.2020 - 04.2021

Monitored office workflow and administrative processes to keep operations running smoothly.
Assisted in recruiting and hiring employees.
Managed employee payroll.

Education

BBA - Marketing With Minor in International Business

The University of Texas At El Paso

El Paso, TX

05.2025

Skills

Marketing and Sales
Bilingual: Spanish/English
Interpersonal Communication
Customer Service

Team Leadership
Fashion Styling
Microsoft Word, Power Point, Excel
Client Relationship Management

Volunteer Activities

Women in Bussines Association

Attend weekly meetings hosted by different speakers from companies
Participate in fundraisers towards the Breast Cancer Awareness Foundation

Timeline

Sales Lead Manager

LOFT

04.2022 - Current

Sales Associate

LOFT

05.2021 - 04.2022

Director of Operations

Intelligent Solutions

05.2020 - 04.2021

BBA - Marketing With Minor in International Business

The University of Texas At El Paso