Blanca Landaverde
Framingham,MA
Summary
I am a dedicated professional with Patient Care Technician and Clinical Medical Assistant certifications, eager to apply my skills in a medical assistant role. With a background in maintaining cleanliness, providing customer service, and supporting operational efficiency, I am prepared to transition into healthcare. My focus is on delivering compassionate patient care and contributing to a seamless, patient-centered experience in a renowned healthcare setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PCA II
Newton Wellsley Hospital
Newton, MA
07.2025 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health status, documenting changes and reporting to healthcare professionals.
- Developed personalized care plans in collaboration with interdisciplinary teams, ensuring holistic support.
- Trained new staff on best practices for patient care and safety protocols, fostering a collaborative environment.
Maintenance/Custodian
Babson College
Wellesley Hills, MA
03.2020 - Current
- Execute comprehensive daily cleaning tasks, including sweeping, mopping, dusting, and performing thorough restroom sanitation, to ensure a pristine and hygienic environment.
- Uphold high standards of cleanliness in classrooms, offices, hallways, restrooms, and common areas, ensuring all spaces are consistently maintained and presentable.
- Efficiently manage waste disposal by regularly emptying trash and recycling bins, adhering to proper disposal guidelines and maintaining sanitary conditions.
- Assist with routine maintenance tasks, including replacing light bulbs, fixing plumbing leaks, and addressing other minor repair needs, ensuring operational efficiency and safety.
- Monitor and maintain an organized inventory of cleaning supplies and equipment, proactively requesting replenishment to avoid shortages and support ongoing operations.
- Strictly adhering to safety protocols, consistently maintaining a safe and hazard-free work environment for staff, students, and visitors.
CNA/PCA
Mass General Hospital
Boston, MA
11.2024 - 07.2025
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene tasks, effectively maintaining patient dignity and respect.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Collaborated with healthcare teams to develop personalized care plans for diverse patient needs.
Cashier/Customer Service
Compass Group
Wellesley Hills, MA
08.2016 - 05.2021
- Provide a welcoming and attentive experience by warmly greeting customers and offering expert assistance with menu selections, ensuring their satisfaction.
- Proactively address customer inquiries and resolve any issues promptly and professionally, maintaining a high level of service and customer care.
- Foster a positive dining experience by consistently maintaining a friendly, helpful demeanor and anticipating customer needs throughout their visit.
- Efficiently handle cash, credit, and debit transactions with accuracy using the point-of-sale (POS) system, ensuring seamless and error-free payment processes.
- Rigorously adhere to food safety and sanitation protocols, ensuring a clean, safe, and compliant dining environment for both customers and staff.
- Actively participate in promotional efforts and effectively upsell menu items, contributing to enhanced customer experiences and increased sales.
- Engage in ongoing training and development opportunities to stay current with best practices, continuously improving service skills and knowledge.
Education
Certificate - Patient Care Technician
Regis College
Weston, MA08.2024
Certificate - Patient Care Technician
UMass Global
Boston, MA09.2024
Certificate - Clinical Medical Assistant
Joseph P Keefe Technical School
Framingham, MA07.2023
GED - undefined
Roxbury Community College
Boston, MA06.2017
Skills
- Confidentiality and HIPAA rules
- Medical terminology
- Anatomy and physiology
- Aseptic technique and infection prevention
- Bed making, patient hygiene and grooming needs, nutrition and fluids
- Basic respiratory care, disease states and wound care
- Rehabilitation and restorative care
- Measure vital signs, observe, and report patient condition, document intake and output
- Multilingual: Spanish, English and Portuguese
Certification
- Patient Care Lab Certification
- Patience Care Technician Advanced Labs
Timeline
PCA II
Newton Wellsley Hospital
07.2025 - Current
CNA/PCA
Mass General Hospital
11.2024 - 07.2025
Maintenance/Custodian
Babson College
03.2020 - Current
Cashier/Customer Service
Compass Group
08.2016 - 05.2021
Certificate - Patient Care Technician
UMass Global
Certificate - Clinical Medical Assistant
Joseph P Keefe Technical School
GED - undefined
Roxbury Community College
Certificate - Patient Care Technician
Regis College