Blanca Lopez
Santa Clara,CA
Summary
Results-driven Housekeeping Supervisor with a strong focus on quality assurance, staff training, and inventory management. Proven ability to lead teams and maintain exceptional cleanliness standards, ensuring guest satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Crown Plaza Hotel
Palo Alto, California
10.2015 - 06.2018
- Supervised daily housekeeping operations to maintain exceptional cleanliness standards.
- Inspected guest rooms and common areas for quality assurance and compliance.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated scheduling to maintain optimal coverage for timely guest room cleaning.
- Managed inventory of cleaning supplies and equipment to support uninterrupted operations.
- Collaborated with front desk team to address guest requests and concerns promptly.
- Created training materials to improve staff knowledge and service consistency.
- Led team meetings to discuss challenges, share best practices, and motivate personnel.
Housekeeping Supervisor/Inspector
Moorpark Hotel - Alof
San Jose, California
01.2013 - 09.2015
- Supervised daily housekeeping operations and ensured cleanliness standards met.
- Trained and mentored staff on effective cleaning techniques and procedures.
- Developed schedules for housekeeping staff to optimize workflow and coverage.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Coordinated with front desk to address guest requests and concerns promptly.
Education
High School Diploma -
Agustin Yanez
GuadalajaraSkills
- Cleaning protocols
- Quality assurance
- Inventory management
- Staff training
- Scheduling coordination
- Customer relationship management
Timeline
Housekeeping Supervisor
Crown Plaza Hotel
10.2015 - 06.2018
Housekeeping Supervisor/Inspector
Moorpark Hotel - Alof
01.2013 - 09.2015
High School Diploma -
Agustin Yanez