Blanca Visoso
Mission Viejo,CA
Summary
I am a deligent and hard working individual with customer service, multitasking, and time management abilities. Devoted to understand the department's research priorities, gain the ability to interpret terms and conditions of contracts and become skilled in reconciliation of KFS transactions. I am skilled in working under pressure and adapting to new situations and challenges. Always committed to meet the company's needs with consistent and organized practices.
Overview
11
11
years of professional experience
Work History
Field Support Associate
Neolife International
Santa Clara , CA
2018.10 - Current
- Built strong rapport with customers by providing personalized assistance and support.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Assistant Store Manager
Seven Eleven
Lake Forest , CA
2012.10 - 2018.07
- Managed the day-to-day operations of the store, including customer service, inventory management and cash reports.
- Coordinated with vendors to secure product availability at competitive prices.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Managed inventory control, material control, accounting and supply reports.
- Negotiated contracts with vendors for the purchase of required materials and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Certificate - Massage Therapy
National Holistic Institute
Santa Ana, CA2018-01
High School Diploma -
Governor Wallace Rider Farrington High School
Honolulu, HI2009-06
Skills
- Customer Service
- Organizational Skills
- Analytical Skills
- Research
- Microsoft Windows & Outlook
- Data Analysis
- Proficient in written and verbal communication
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Field Support Associate
Neolife International
2018.10 - Current
Assistant Store Manager
Seven Eleven
2012.10 - 2018.07
Certificate - Massage Therapy
National Holistic Institute
High School Diploma -
Governor Wallace Rider Farrington High School
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