Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blanca Williamson

Hollister,CA

Summary

Accomplished probation officer offering several years of experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing clients, maintaining professional relationships with social services agencies, community programs and other county resources.

Overview

Work History

Deputy Probation Officer II

Monterey County Probation Department
Salinas, CA
  • Assisted in developing individualized case plans for each probationer, outlining goals and objectives related to rehabilitation.
  • Monitored compliance with court orders through regular contact with probationers and their families.
  • Provided crisis intervention services when needed, including facilitating referrals for substance abuse treatment or mental health counseling.
  • Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
  • Collaborated with local organizations providing resources such as job training programs and housing assistance.

Juvenile Institution Officer II

Monterey County Probation Department
Salinas, CA
  • Maintains discipline, security, safety and proper health measures for wards of juvenile institutions
  • Completes written reports and documentation pertaining to juvenile's progress and behavior
  • Develops, organizes and conducts recreational activities, work skill programs and counseling sessions
  • Transport and supervise youth in and out of the facility
  • Conduct intake and release procedures
  • Physically intervenes in physical confrontations between youth or between youth and staff; and conducts searches as required

Quality Assurance Analyst

Coverhound Insurance
Westlake Village, CA
  • Attentive detail in processing, reviewing sales, applications, billing and policies
  • Assisting with reports and call monitoring quality control
  • Customer service and retention service for clients as well as bilingual applicants
  • Advising clients, lenders and escrow companies on processes and assisting
  • Building guidance for new team members to make on boarding simpler

Education

High School Diploma -

San Benito High School
Hollister

Associate of Science - Criminal Justice

Gavilan College
Gilroy

Bachelor of Science - Sociology

CSU Channel Islands
Camarillo

Skills

  • Bilingual: Spanish
  • Exceptional communication skills
  • Complete referrals
  • Outreach programming
  • Program performance analysis
  • Leadership experience
  • Interviews, file reviews
  • Collaborative mindset

Timeline

Juvenile Institution Officer II

Monterey County Probation Department

Quality Assurance Analyst

Coverhound Insurance

Deputy Probation Officer II

Monterey County Probation Department

High School Diploma -

San Benito High School

Associate of Science - Criminal Justice

Gavilan College

Bachelor of Science - Sociology

CSU Channel Islands
Blanca Williamson