Blanca Elena Pimentel

• Delivered exceptional guest service during high-volume events, ensuring satisfaction and addressing needs promptly and creating unforgettable experience throughout the event.
• working together as one team and maintaining communication through out the event.
• Set up banquet event on a timely manner insuring every small detail is done according to company standards.
• Collaborated with kitchen staff to coordinate food service, maintaining quality and presentation standards.
• Carried out professional service, retaining polite and friendly approach at all times.
• Implemented streamlined processes for serving meals, enhancing workflow and reducing wait times for guests.
• Mentored junior staff in effective communication techniques to improve teamwork during events.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• awareness of food allergies and beverage knowledge

welcoming all guest arriving with a smile.

. Prepared and served high-quality coffee beverages to meet

customer preferences.

• Operated espresso machines and brewing equipment with precision and care.
• Maintained cleanliness and organization of workstations to ensure operational efficiency.
• Assisted in training new staff on beverage preparation techniques and customer service standards.
• Cleaned counters, machines, utensils, and seating areas daily.
• Collaborated with team members to improve workflow during peak service hours.
• Developed knowledge of menu offerings to provide personalized recommendations to guests.
• Handled cash register operations, including processing transactions accurately and efficiently.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Controlled line and acknowledge all guest arriving with a smile.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Implemented eco -friendly practices.
• Attention to detail
• Care about everyone and everything