Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Blanca Gisselle Lopez

Dawsonville,GA

Summary

Dynamic Retail Store Manager with a proven track record at JM WIRELESS, excelling in customer service and retail operations. Highly motivated and dependable, I effectively resolved customer complaints and optimized merchandise displays, enhancing the shopping experience. Skilled in inventory management, I contributed to increased product availability and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

JM WIRELESS (METRO BY T-MOBILE)
09.2023 - Current
  • Assisted in daily store operations, ensuring efficient merchandise displays and customer service.
  • Learned inventory management processes to support stock replenishment efforts.
  • Engaged with customers to address inquiries, enhancing overall shopping experience.
  • Supported team in maintaining store cleanliness and organization standards.
  • Collaborated with staff to execute promotional displays and marketing initiatives.
  • Observed sales trends and customer preferences to provide feedback for product selection.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Retail Sales Representative

S&H COMMUNICATIONS (METRO BY T-MOBILE)
10.2017 - 04.2023
  • Provided exceptional customer service by assisting customers with product selection and inquiries.
  • Processed transactions accurately using point-of-sale systems and maintained cash register integrity.
  • Collaborated with team members to optimize merchandise displays and enhance store aesthetics.
  • Managed inventory levels through regular stock checks and restocking procedures to ensure product availability.
  • Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business.
  • Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.

Education

High School Diploma -

Dawson County High School
Dawsonville, GA

Associate of Applied Science -

South University Savannah
GA
04-2027

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Highly motivated
  • Friendly and outgoing
  • Dependable and reliable

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Store Manager

JM WIRELESS (METRO BY T-MOBILE)
09.2023 - Current

Retail Sales Representative

S&H COMMUNICATIONS (METRO BY T-MOBILE)
10.2017 - 04.2023

High School Diploma -

Dawson County High School

Associate of Applied Science -

South University Savannah

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