Blanche Hatfield
Itasca,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Digestive Health Associates of Texas
03.2002 - 02.2024
- Prepare exam rooms for patient visits, including cleaning, sterilizing, and stocking the rooms
- Greet and escort patients to the exam rooms and obtain pertinent medical information to be documented in their electronic health record
- Obtain patient's height and weight and record vitals
- Assist the physicians with pharmacy prescriptions and callbacks for clarification of scripts
- Daily scanning of labs, imaging studies, and office notes
- Responsible for answering the telephones and triaging messages, pre-certify imaging tests with insurance companies, ordering prescriptions and obtaining prior authorizations for medications
- Proficient in scheduling office visits and imaging studies as well as scheduling outpatient and inpatient procedures.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Front Office Assistant
Jayaprakash Narayana
01.1997 - 01.2002
- Assisted the primary care doctor and nurse
- Answered telephones and scheduled appointments
- Organized and filed paper charts
- Typed up letters for the physician.
Medical Receptionist
The Neighborhood Doctor
01.1992 - 01.1997
- Receptionist for a walk-in medical clinic
- Greeted and checked in patients, collected personal, medical, and insurance information
- Collected patient's deductibles and co-pays and balanced daily ledgers
- Responsible for front office employees schedule.
Education
High school diploma or GED -
Moran High School
Moran, Tx05.1984
Certificate - Data Entry
Four - C Business College
Waco, TX01.1984
Skills
- Vital Signs
- Patient Care
- EClinicalWorks
- Microsoft Outlook
- Microsoft Office
- Medical Receptionist
- Medical Records
- ICD-10
Certification
NRCMA, 06/30/2024
Personal Information
- Title: Certified Medical Assistant
- Work Permit: Authorized to work in the US for any employer
Timeline
Certified Medical Assistant
Digestive Health Associates of Texas
03.2002 - 02.2024
Front Office Assistant
Jayaprakash Narayana
01.1997 - 01.2002
Medical Receptionist
The Neighborhood Doctor
01.1992 - 01.1997
High school diploma or GED -
Moran High School
Certificate - Data Entry
Four - C Business College
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