Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blanche worae

Lanham,MD

Summary

Adept at fostering positive environments, I excel in communication and empathy, as demonstrated in my role at CSAAC INC. By advocating effectively for individuals with intellectual disabilities and mastering medication administration, I've honed my ability to multitask and resolve problems, ensuring high-quality support and teamwork.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

BE FLAWLESS COSMETICS
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Direct Support Professional

CSAAC INC
01.2024 - Current

Implemented individualized staffing solutions for clients with intellectual disabilities.

Facilitated representation initiatives to ensure comprehensive advocacy.

Supported individuals in managing everyday tasks.

Facilitated timely transportation of clients for their appointments.

Ensured accurate and timely medication administration.

Education

High School Diploma - General Arts

Aggrey Memorial Secondly School
Cape Coast, Ghana
04.2026

Bachelor Of Arts - Communications

African University College of Communications
Accra, Ghana
05.2019

Skills

    * Very effective communicator

    *Great human relation skills

    *High level of tolerance

    * Good listener

    *Great at problem resolution

    *Can multi task

    *Team work

    * Advocating skills

    *Empathetic

Timeline

Direct Support Professional

CSAAC INC
01.2024 - Current

Customer Service Representative

BE FLAWLESS COSMETICS

High School Diploma - General Arts

Aggrey Memorial Secondly School

Bachelor Of Arts - Communications

African University College of Communications
Blanche worae