Blanka Prikasky
Charleston,Mississippi
Summary
Friendly and dependable person with strong customer service orientation and excellent organizational skills. Well-versed in maintaining high standards of cleanliness and efficiency, with focus on attention to detail and prompt service. Dedicated to creating welcoming and comfortable environment for others and ensuring their satisfaction.
Overview
1
1
year of professional experience
Work History
Room Service Attendant/Hostess
Swamp Fox Restaurant
09.2024 - Current
- Offered knowledgeable suggestions about foods to guests.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
- Supported colleagues during high-volume periods by stepping in and helping with tasks outside the scope of room service responsibilities when necessary.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Assistant patrons who enter the restaurant with any questions they may have.
- Handled guest complaints professionally, resolving issues quickly and efficiently to maintain satisfaction levels.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Maintained high standards of cleanliness by diligently cleaning and sanitizing serving trays, dishes, and utensils.
- Ensured timely delivery of all room service orders, prioritizing tasks to maximize guest satisfaction.
- Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.
Library Circulation Assistant
Salve Regina McKillop Library
09.2023 - 05.2024
- Collaborated with library staff to develop and implement circulation policies, enhancing overall service quality.
- Ensured a welcoming environment for patrons by assisting with directional inquiries and providing information on library resources.
- Facilitated smooth communication between patrons and staff by answering phone calls, emails, and in-person inquiries professionally and efficiently.
- Effectively handled challenging situations involving overdue books or disputes about fines, resulting in amicable resolutions.
Education
Bachelor of Science - Marine Biology
College Of Charleston
Charleston05-2027
Skills
- Punctuality
- Cleanliness Maintenance
- Phone Etiquette
- Complaint Handling
- Inventory Restocking
- Initiative-taking
- Guest service
- Welcoming
- Social
- Organization
- Time Management
Languages
French
Elementary
Timeline
Room Service Attendant/Hostess
Swamp Fox Restaurant
09.2024 - Current
Library Circulation Assistant
Salve Regina McKillop Library
09.2023 - 05.2024
Bachelor of Science - Marine Biology
College Of Charleston
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