Korina Clark
Chicago,IL
Summary
Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse needs.
Overview
9
9
years of professional experience
Work History
Room Service Attendant/Hostess
Loews Hotels
10.2022 - Current
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Completed orders with speed and accuracy, maintaining exceptional service standards each day.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server/Promo Girl
Hooters
07.2017 - 04.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collaborated with local organizations to provide food baskets to families in need.
- Volunteered at charity events to raise funds and collect clothing for disadvantaged families.
- Selected by corporate leadership to be featured in the Hooters 2023 International Calendar.
Sales Floor Associate
Marshalls
10.2015 - 08.2016
- Greeted customers, helped locate merchandise, suggested suitable options, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Education
Bachelor of Science - Human Development And Family Studies
Northern Illinois University
Dekalb, IL05.2020
Skills
- Public Interaction
- Team Oversight
- Coaching and Training
- Sales Expertise
- Critical Thinking
- Verbal and Written Communication
Internships
01/2020 to 03/2020
School Counselor Intern, Air Force Academy
- Met with students individually and in groups to assist with credit recovery, study skills, and goal planning.
- Worked with students on continuing education and helped plan for further schooling and employment.
- Helped students complete application fee waivers, college applications and financial aid forms.
- Maintained student records and completed necessary paperwork as mandated by administration and school district.
Timeline
Room Service Attendant/Hostess
Loews Hotels
10.2022 - Current
Server/Promo Girl
Hooters
07.2017 - 04.2023
Sales Floor Associate
Marshalls
10.2015 - 08.2016
Bachelor of Science - Human Development And Family Studies
Northern Illinois University
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