Blayne Wenzel
Roswell,NM
Summary
Skilled Computer Technician with comprehensive experience in troubleshooting, repairs, and system installations. Strengths include diagnostic skills, customer service, and a solid understanding of computing hardware and software. Previous roles have seen consistent resolution of technical issues, ensuring optimal system performance and minimizing downtime. 32 years exp.
Overview
24
24
years of professional experience
Work History
Computer Technician
Self-employeed
Roswell, NM
10.2020 - Current
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Assessed customer needs and provided advice on appropriate products or services.
- Provided technical support for client inquiries via telephone and email.
- Performed basic network troubleshooting and maintenance activities.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Implemented security measures to protect against unauthorized access or viruses.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Upgraded computers with new hardware components like processors, RAMs.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Set up virtual machines for testing purposes using Hyper-V Manager or VMware Workstation Pro.
- Conducted regular maintenance checks to diagnose any potential issues before they arise.
- Troubleshot devices to identify and solve issues with hardware or software performance.
Supervisor of Operations
Safari Pools
Roswell , New Mexico
04.2005 - 10.2019
- Developed and implemented policies and procedures for efficient workflow.
- Supervised 2 employees installing and repairing in ground swimming pools.
- Proficient in plumbing and minor electrical.
- Heavy equipment operator.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Yard Hand
Mayes Lumber
Roswell , New Mexico
04.2001 - 03.2004
- Forklift operator.
- Maintained records of tools and materials used in the lumber yard.
- Loaded and unloaded trucks with supplies and materials for various projects.
- Mixed paint
Education
Master of Cannabis - Horticultural Science
04-2024
Graduated in 1/3 of the required time for completion of the program.
- Professional Affiliations:
Some College (No Degree) - Computer Science And Programming/University Studie
- Dean's List
- Perfect attendence
- 3.0 or above GPA
Skills
- Application software testing
- Disaster Recovery
- Hardware Configuration
- Troubleshooting
- Proficient in Android development
- Preventive Maintenance
- Software Installation
- Remote Support
- Network security measures
- Attention to Detail
- System Upgrades
- Issue diagnosis and resolution
- Customer Service
- Computer Troubleshooting
- Telephone Etiquette
- Hardware and software installation
- Advanced troubleshooting
- Installation and Repair
Work
33 years computer experience building, programming, and troubleshooting.
20 years grow experience. Hold 10 certifications in the cannabis industry.
Timeline
Computer Technician - Self-employeed
10.2020 - Current
Supervisor of Operations - Safari Pools
04.2005 - 10.2019
Yard Hand - Mayes Lumber
04.2001 - 03.2004
CTU - Master of Cannabis , Horticultural Science
Eastern New Mexico University - Roswell - Some College (No Degree), Computer Science And Programming/University Studie
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