Shoaib Ahmadi
Sacramento,CA
Summary
Trusted Computer Technician skilled at safeguarding business continuity by maintaining maximum performance and reliability of owned assets. Provides consistent repair and replacement services. Proponent of impactful preventive maintenance and responsive corrective measures. Meticulous Computer Technician provides smooth monitoring and management of systems and peripherals. Specializes in rapid responses and expeditious repairs. Tirelessly maintains exceptional uptime figures for all assigned desktop, laptops, mobile devices and associated networks. Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills. Also A+ Certification with MCP Microsoft Certification Professional. Enthusiastic Computer Technician proudly offering over 4 years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting.
Overview
15
15
years of professional experience
Work History
Computer Technician
COMPU COM/ STRATEGIC SYSTEMS INC SOFTWARE COMPANY
06.2022 - 10.2023
- Installing and terminating network cables, including copper and fiber optic cables, based on industry standards and specifications
- Testing and certifying network cables to ensure proper performance and compliance with standards
- Troubleshooting network connectivity issues and resolving them in a timely manner
- Installing and configuring network equipment, such as switches, routers, and wireless access points
- Collaborating with network engineers and IT professionals to design and implement network infrastructure solutions
- Documenting network cabling installations and maintaining accurate records
- Assembling and installing racks and cabinets according to specifications and industry standards
- Mounting and securing networking equipment, servers, and other hardware in the racks
- Organizing and labeling cables for proper cable management and easy identification
- Installing and connecting power distribution units (PDUs) and other accessories
- Collaborating with network engineers and IT professionals to ensure proper airflow and cooling within the racks
- Conducting quality checks to ensure that the racks are installed securely and meet safety standards
- Documenting rack installations and maintaining accurate records
Computer Technician
Apple
Elk Grove, United States
07.2020 - 04.2021
- Company Overview: Technology company specializing in consumer electronics, software, and online services
- Set up hardware
- Install software
- Maintain and repair technological equipment
- Manage software in computers and networks
- Ensure privacy and data protection
- Perform regular upgrades
- Perform troubleshoot activities
- Install well-functioning LAN/WAN and other networks
- Manage network components (servers, IPs etc.)
- Manage and implement security solutions
- Create records of repairs and fixes
- Provide technical support
- Train and collaborate with other team members
- Technology company specializing in consumer electronics, software, and online services
Supervisor
US EMBASSY AFGHANISTAN
, Afghanistan
10.2014 - 10.2019
- Translate document from Dari to English and vice versa
- Interpret during meetings with High Rink ANA and American Financial Advisors
- Design survey questionnaires and analyze verbal communications
- Local and nation alien supervisor
Admin Officer
Hope worldwide (HWW)
, Afghanistan
03.2011 - 10.2013
- Company Overview: International organization focused on humanitarian efforts
- Oversaw administrative duties: check documents, report to CEO, input information in databases, monitored employee duties
- International organization focused on humanitarian efforts
Outreach Republic Officer
United Nations Development Program (UNDP)
, Afghanistan
10.2008 - 02.2011
- Manage data, supervise computer operators, report to main office, prevent and contain problems that arise from team and company
Education
Some College (No Degree) - Computer Engineering
CompTIA A+ Network +
Campti, LA03-2024
Bachelor Degree - Law Enforcement Intelligence Analysis
Kabul University
Kabul, Afghanistan05.2014
Associate of Applied Science - Computer Engineering
BEHZAD&Tender IT Institute
Kabul, AfghanistanSkills
- Helpdesk Support
- Attention to Detail
- Application Software Testing
- Server Installations
- IT Security Management
- Disaster Recovery
- Computer Configurations
- Printers and Peripherals Installation
- Help Desk Assistance
- Software Installation
- System Upgrades
- Issue Diagnosis and Resolution
- Verbal and Written Communication
- Customer Service
- Troubleshooting and Diagnostics
- Problem Replication
- Remote Support
- Hardware Configuration
- Software Feature Demonstrations
- New Systems Testing
- Cleaning and Oiling
- Circuit Board Updating
- Functionality Testing
- Memory Installation
- Complex Problem Solving
- Component and Circuit Testing
- Maintenance and Repair Recordkeeping
- Parts Replacement
- Customer Relations
- Software Reinstallation
- Problem Diagnostics
- Equipment Programming
- Electrical Component Replacement
- Hand and Power Tools
- Equipment Configuration
- Emergency Repairs
References
References are available upon request.
Languages
- American English
- Urdu&Indian languages
- Pashto
- Dari or Farsi
Activities
01/01/07, Activities and Honors
Timeline
Computer Technician
COMPU COM/ STRATEGIC SYSTEMS INC SOFTWARE COMPANY
06.2022 - 10.2023
Computer Technician
Apple
07.2020 - 04.2021
Supervisor
US EMBASSY AFGHANISTAN
10.2014 - 10.2019
Admin Officer
Hope worldwide (HWW)
03.2011 - 10.2013
Outreach Republic Officer
United Nations Development Program (UNDP)
10.2008 - 02.2011
Some College (No Degree) - Computer Engineering
CompTIA A+ Network +
Bachelor Degree - Law Enforcement Intelligence Analysis
Kabul University
Associate of Applied Science - Computer Engineering
BEHZAD&Tender IT Institute