ESMILDO RODRIGUEZ
Miami
Summary
Dynamic Computer Technician with proven expertise at Cuba in hardware installation and software configuration. Recognized for exceptional problem-solving abilities and attention to detail, successfully diagnosing and resolving complex technical issues. Adept at training staff and managing inventory, ensuring seamless operations and enhanced customer satisfaction. Committed to maintaining high standards of service integrity.
Overview
5
5
years of professional experience
Work History
Computer Technician
Cuba
Cienfuegos
01.2015 - 01.2020
- Installed and configured hardware components for various computer systems.
- Diagnosed and repaired software and hardware issues for customer devices.
- Performed routine maintenance on computers to ensure optimal performance.
- Assisted customers with technical support inquiries via phone and in-person.
- Managed inventory of computer parts and supplies for efficient operations.
- Trained new staff on proper equipment handling and troubleshooting techniques.
- Maintained accurate records of repairs and service requests for tracking purposes.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Upgraded computers with new hardware components like processors, RAMs.
Education
Bachelor of Computer Science - Computer Science
Carlos Rafael Rodriguez
Cuba07-2015
Skills
- Hardware installation
- Software configuration
- Network troubleshooting
- Operating system installation
- Technical support
- Equipment maintenance
- Problem solving
- Attention to detail
- Work integrity
- Network configuration
- Troubleshooting and Diagnostics
- Server maintenance
- Computer assembly
- System upgrades
- Data recovery
- System testing
- Software patching
- Network testing
- Server installations
- Help desk assistance
- Computer troubleshooting
- Disaster recovery
- System diagnostics
- Network operating systems
- Mobile device support
- Advanced troubleshooting
- HelpDesk support
- Wireless networking
- Network administration
- Installation and repair
Languages
Spanish
Native/ Bilingual
Timeline
Computer Technician
Cuba
01.2015 - 01.2020
Bachelor of Computer Science - Computer Science
Carlos Rafael Rodriguez
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