Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blaze Pepe

North Las Vegas,NV

Summary

Innovative | Solutions-Focused | 15+ Years in Healthcare IT

As a Senior Technical Analyst and Systems Analyst with over 15 years of experience, I’ve built a career solving high-stakes technical challenges in fast-paced, healthcare environments. From providing enterprise-level desktop support to leading IT infrastructure projects across six major hospitals, I thrive where precision, adaptability, and compassion intersect.

Whether it's integrating complex systems from vendors like Cerner, GE, Philips, or SwissLog, mentoring junior analysts, or being the go-to for 24/7 on-call support, I bring a proactive, people-first approach to every role. I specialize in diagnosing and resolving technical issues efficiently, deploying scalable IT solutions, and delivering customer service that builds trust and reliability—especially when systems and lives depend on it.

Currently serving at MountainView Hospital in Las Vegas, I’m open to leadership or growth opportunities where my background in healthcare tech and commitment to service can drive impact.

Let’s connect if you’re looking for someone who can bridge the gap between tech excellence and real-world outcomes.

Overview

13
13
years of professional experience

Work History

Senior Technical Analyst

HCA
08.2023 - Current
  • Lead IT infrastructure rollouts and provide Tier 2/3 technical support across hospital departments.
  • Coordinate and execute complex network, server, and desktop upgrades during facility expansion projects.
  • Serve as the facility lead for IT on all new construction initiatives.
  • Train end-users and mentor junior analysts, ensuring adherence to HCA IT&S standards.
  • Deliver critical on-call support to ensure minimal downtime and secure operation of IT systems.
  • Key Impact: Lead technical support for the Graduate Medical Education (GME) department, oversaw and completed a full facility-wide tech refresh, and currently serve as the on-site tech team lead, ensuring alignment between department goals and IT strategy.

Systems Analyst

The Valley Health System
10.2012 - 08.2023
  • Deliver hardware and software support for over 1,000 users across six hospitals in the network.
  • Integrate vendor-specific systems into enterprise infrastructure, supporting Cerner, GE, Philips, and SwissLog devices.
  • Deploy and configure software/hardware for desktops, tablets, printers, scanners, and mobile medical carts.
  • Provide 24/7 on-call technical support, ensuring continuous uptime in mission-critical environments.
  • Manage software deployment and system imaging via CA IT Client Manager.
  • Project Highlights:
  • Led deployment and support for BMDI devices across hospital facilities.
  • Built internal documentation and training procedures, reducing tech onboarding time by 25%.

Education

High School Diploma -

Desert High School
Edwards A.F.B. , CA
06-2000

Skills

    Operating Systems: Windows 10/11, Windows Server 2016/2019, Linux (basic)

    Software: Microsoft 365, Active Directory, CA IT Client Manager, ServiceNow, Remedy, SCCM, Citrix

    Networking: VPN, TCP/IP, DNS, DHCP, LAN/WAN, Network Cabling & Troubleshooting

    Hardware: PC Imaging, Zebra, Ricoh, HP, Xerox, Zebra Printers, Howard Medical Carts

    Device Integration: Cerner, GE, Philips, SwissLog, BMDI, Anesthesia Machines, Fetal Monitors

    Tools: PowerShell (basic scripting), Remote Desktop, MDT, Group Policy, VMware (basic)

    Security: Two-Factor Authentication, Device Encryption, HIPAA Compliance, Endpoint Protection

Timeline

Senior Technical Analyst

HCA
08.2023 - Current

Systems Analyst

The Valley Health System
10.2012 - 08.2023

High School Diploma -

Desert High School

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