Blen Girma
Kenner,LA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Avis Budget Group
10.2022 - Current
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Office Manager
Veteran Construction
05.2021 - 05.2022
- Reported to senior management on organizational performance and progress toward goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Server
The Sheraton Hotel
05.2017 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sales Associate
Alshaya Group
04.2009 - 03.2012
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Arts - Hospitality Administration And Management
Delgado Community College
New Orleans, LAAssociate of Science - Computer Science
Addis Ababa University
Addis Ababa12.2008
Skills
- Decision-Making
- Interpersonal and written communication
- Product Merchandising
- Stocking and Receiving
- Time Management
Languages
Ameharic
Native or Bilingual
Timeline
Retail Sales Associate
Avis Budget Group
10.2022 - Current
Office Manager
Veteran Construction
05.2021 - 05.2022
Server
The Sheraton Hotel
05.2017 - 03.2020
Sales Associate
Alshaya Group
04.2009 - 03.2012
Associate of Arts - Hospitality Administration And Management
Delgado Community College
Associate of Science - Computer Science
Addis Ababa University
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