Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Timeline
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Blen Girma

Kenner,USA

Summary

Dynamic professional with a proven track record at Avis Budget Group, excelling in customer service and sales. Expertise in data entry and analytics, consistently achieving sales targets while enhancing customer satisfaction. Strong communication and decision-making abilities drive operational success and foster positive relationships in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Rental Sales Associate

Avis Budget Group
Kenner, US
10.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Utilized point-of-sale systems efficiently in order to process rentals quickly.
  • Assisted customers in selecting appropriate products for their needs.
  • Answered customer questions to maintain high satisfaction levels.
  • Answered telephones to assist customers and resolve issues.
  • Processed rentals and collected associated payments.
  • Explained policies and reviewed documentation to obtain signatures.

Office Manager

Veteran Construction
Laplace, US
05.2021 - 05.2022
  • Reported to senior management on organizational performance and progress toward goals
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry

Server

The Sheraton Hotel
New Orleans, US
05.2017 - 03.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
  • Handled cash transactions accurately, contributing to balanced daily financial reports
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers

Sales Associate

Alshaya Group
Dubai, UAE
04.2009 - 03.2012
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
  • Generated new sales leads to achieve and exceed monthly sales goals
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers

Education

Associate of Arts - Hospitality Administration And Management

Delgado Community College
New Orleans, LA
12-2023

certificate - data analytics

google
Remote

Associate of Science - Computer Science

Addis Ababa University
Addis Ababa

Skills

  • Interpersonal and written communication
  • Data entry
  • SQL
  • Product merchandising
  • Tableau
  • Microsoft Excel
  • Decision making
  • Time management
  • Analytics
  • Stocking and receiving
  • Data visualization

Custom

Ameharic, Native or Bilingual

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Rental Sales Associate

Avis Budget Group
10.2022 - Current

Office Manager

Veteran Construction
05.2021 - 05.2022

Server

The Sheraton Hotel
05.2017 - 03.2020

Sales Associate

Alshaya Group
04.2009 - 03.2012

Associate of Arts - Hospitality Administration And Management

Delgado Community College

certificate - data analytics

google

Associate of Science - Computer Science

Addis Ababa University

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Blen Girma