Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

D'JAIMAR BAKER

Odenton,MD

Summary

Motivated and dependable Business Administration student with extensive experience in customer service, logistics coordination, and team leadership. Known for delivering exceptional service, maintaining operational efficiency, and fostering positive client relationships. Skilled in problem-solving, conflict resolution, and multitasking in fast-paced environments. Committed to continuous learning and contributing to organizational success through strong communication, adaptability, and a customer-first mindset.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Royal Farms
09.2022 - 04.2025
  • Delivered exceptional customer service at self-checkout and traditional registers.
  • Maintained a clean, organized, and welcoming store environment.
  • Demonstrated reliability through punctual attendance and supported onboarding of new associates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Bookkeeper & Logistics Coordinator

Exhibit Logistics
09.2021 - 10.2023
  • Scheduled freight loads, ensuring on-time and efficient deliveries.
  • Maintained accurate operational records and resolved scheduling conflicts.
  • Recognized for leadership, organizational skills, and dependability.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Reconciled and corrected issues with financial records.

Barista

Dunkin' Donuts
01.2022 - 08.2022
  • Prepared food and beverages efficiently in a fast-paced, high-volume environment.
  • Maintained a clean and efficient workstation while enhancing team productivity.
  • Built strong customer relationships through attentive service and professionalism.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Education

Bachelor of Science - Business Administration

Bowie State University
Bowie, MD
05-2028

High School - undefined

Meade Senior High School
Fort Meade, MD
06.2023

Skills

  • Problem Solving Multi-Tasking Patience
  • Adobe Photoshop & Premiere Microsoft PowerPoint, Word
  • Conflict Resolution Customer Complaint Resolution
  • Customer service Customer Engagement

LANGUAGES

English (Fluent)
Jamaican Patois (Fluent Listening)

Timeline

Customer Service Associate

Royal Farms
09.2022 - 04.2025

Barista

Dunkin' Donuts
01.2022 - 08.2022

Bookkeeper & Logistics Coordinator

Exhibit Logistics
09.2021 - 10.2023

High School - undefined

Meade Senior High School

Bachelor of Science - Business Administration

Bowie State University

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