Blessing Comfort A
1409 TALL PINE WAY,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Epic ClinDoc Go-Live Support Specialist
Prime Healthcare
11.2024 - 11.2024
- Provided support for physicians on order entry, med reconciliation, and note writing.
- Provided support for inpatient nurses navigating through Epic hyperspace.
- Professional and courteous approach to troubleshooting charting questions and concerns
- Provided end-user support to physicians and all staff involved in EMR usage of the system
- Provided end-user support to physicians and all staff involved in EMR use
- Ensured prompt resolutions of issues
- Educated Nurses on proper documentation on Flow sheet and MAR
- Identified areas for improvement in clinical workflows and advised on potential solutions within the context of an Epic ClinDoc module.
- Consistently met performance metrics set forth for supporting end-users during their transition to newer technologies such as the Epic ClinDoc module.
Epic ASAP Go-Live Support Specialist
RWJBarnabas Health, Long Branch, NJ
05.2023 - 05.2023
- Conduct initial patient assessments, including evaluating vital signs, chief complaints, and medical history.
- Monitors patient flow in real-time from admission through discharge, allowing for efficient resource management.
- Use the Epic ASAP system to make triage decisions, ensuring patients receive appropriate care based on their acuity level.
- Provides tools for clinicians to document patient encounters, including assessments, procedures, and outcomes.● Assisted in the identification of end-user needs, development, and modification of the system
- Provided support for inpatient nurses navigating through Epic hyperspace.
- Facilitates the ordering and tracking of medications, tests, and treatments, ensuring timely execution and follow-up.
- Integrates clinical decision support tools to aid in diagnosis and treatment, improving patient safety and care quality.
- Offers robust reporting capabilities and performance metrics, identify trends, and support quality improvement initiatives.
- Enter and manage orders for tests, medications, and treatments within the Epic system.
- Allows for quick access to triage information, such as chief complaints and vital signs.
- Assisted in achieving meaningful use objectives for hospitals implementing the Epic ASAP application through dedicated consultation services and tailored support plans.
Epic Care Ambulatory Analyst
AP University Of Illinois, UIC, Chicago, IL
10.2020 - 10.2020
- Document patient encounters, including history, physical exams, and treatment plans.
- Prescribe medications and manage prescriptions within a system.
- Place orders for tests, procedures, and referrals.
- Access and review comprehensive patient histories, including past visits, test results, and medications.
- Facilitate secure communication between healthcare professionals for enhanced collaboration and care coordination.
- Optional billing suite for financial data support and visibility, including paperless billing capabilities.
- Customize workflows to meet a specific need of different specialties, such as cardiology, gastroenterology, and pediatrics.
- Increased user satisfaction by providing comprehensive training on the Epic Ambulatory module.
- Spearheaded process improvement initiatives that led to increased efficiency in daily operations within the ambulatory setting.
- Conducted thorough evaluations of existing workflows, making recommendations for adjustments that increased overall efficiency.
- Managed multiple projects concurrently, successfully meeting deadlines while maintaining high-quality work standards.
Education
Bachelor of Science - B.sc Ed
Enugu State University of Technology And Science
Nigeria, Enugu State09-2015
Skills
- Complex problem-solving
- Strong Communication and Collaboration Skills
- technical Writing
- End-User Training and Support
- Clinical Documentation
- User Requirements Gathering and System Design
- Meaningful use
- Workflow optimization
- Epic clindoc proficiency
- Clinical process expertise
- Teamwork and collaboration
Timeline
Epic ClinDoc Go-Live Support Specialist
Prime Healthcare
11.2024 - 11.2024
Epic ASAP Go-Live Support Specialist
RWJBarnabas Health, Long Branch, NJ
05.2023 - 05.2023
Epic Care Ambulatory Analyst
AP University Of Illinois, UIC, Chicago, IL
10.2020 - 10.2020
Bachelor of Science - B.sc Ed
Enugu State University of Technology And Science
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