BLESSING IBENEME
Ogden
Summary
Experienced front desk assistant at Weber State University with a strong background in administrative tasks, customer service, and communication. Demonstrated organizational skills and efficient handling of diverse inquiries. Passionate about becoming an Immigration Lawyer to help others and advocate for their rights, showcasing a committed dedication to making a positive impact in the community.
Overview
3
3
years of professional experience
5
5
Certification
Work History
Front Desk Assistant
Weber State University
09.2024 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Front Desk Assistant
Western Wyoming Community College
08.2022 - 05.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
Education
Bachelor of Social sciences - Criminal Justice
04-2026
Associate of Social sciences - Criminal Justice
05.2024
- Dean's Honor Roll Spring and Fall 2023
- Dean's Honor Roll Spring 2024
- SGA Member
- Student Ambassador
Skills
- Excellent communication
- Problem-solving skills
- Time management
- Hospitality services
- Scheduling appointments
- Administrative skills
- Initiative and proactivity
- Customer service
- Security monitoring
- Scheduling
Accomplishments
As the BSU president, you demonstrated exceptional leadership and organizational skills, successfully guiding the Black Student Union to new heights. One of your notable accomplishments was your pivotal role in the "Expect the Great" event. You coordinated efforts, brought together diverse groups, and ensured the event ran smoothly. Your dedication and hard work not only made the event a success but also fostered a sense of community and empowerment among participants.
Certification
- Peer Mentor Certification Course PL 1001 [Issued by: Eduology] [2025]
- FERPA Certification [2024]
- COPS Certificate (Ethical Consideration for Asset Forfeiture) October, 2024
- NIC Certificate October, 2024
- EVERFI Certificate (Mental Well-Being for Student) October, 2024
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Front Desk Assistant - Weber State University
09.2024 - Current
Front Desk Assistant - Western Wyoming Community College
08.2022 - 05.2024
Western Wyoming Community College - Associate of Social sciences, Criminal Justice
Weber State University - Bachelor of Social sciences, Criminal Justice
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