Blessing Oseaga
Bronx
Summary
Experienced professional in security and customer service, demonstrating strong problem-solving abilities and effective team collaboration. Proven track record in enhancing safety protocols and improving guest satisfaction. Committed to maintaining high safety standards and delivering exceptional service quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
New York
11.2024 - Current
- Monitored premises to ensure safety and security for all individuals.
- Conducted regular patrols to identify and report suspicious activities.
- Managed access control for visitors and staff in secure areas.
- Documented daily activities and incidents in detailed reports.
- Collaborated with law enforcement during investigations as necessary.
- Secured property by inspecting buildings and patrolling grounds.
- Assisted guests with inquiries and directions to enhance customer service.
Customer Service Associate
International Salvation Ark
Bronx
08.2022 - 10.2024
- Assisted clients in accessing community resources and services
- Provided information about programs and services offered by the organization.
- Kept work area neat, clean, and well-stocked at all times..
- Performed additional duties as assigned by management team.
- Followed policies and procedures to meet or exceed established performance requirements.
Sales Representative
Grace Boutique Lrd
Accra
01.2015 - 07.2022
- Developed strong relationships with customers to enhance sales experiences.
- Assisted in inventory management and product displays to optimize store layout.
- Conducted regular market research to identify trends and customer preferences.
- Collaborated with team members to ensure excellent customer service standards.
- Provided product knowledge training to new staff for improved service delivery.
Education
CNA - Nursing Aide
ABC Training Center
Bronx09-2022
High School Diploma -
IPC
Accra GH06-2012
Skills
- Surveillance techniques
- Emergency response
- Incident reporting
- Team collaboration
Certification
NYS Security Guard License
Timeline
Security Officer
Allied Universal Security Services
11.2024 - Current
Customer Service Associate
International Salvation Ark
08.2022 - 10.2024
Sales Representative
Grace Boutique Lrd
01.2015 - 07.2022
CNA - Nursing Aide
ABC Training Center
High School Diploma -
IPC